BizOps is short for “Business Operations”. Akin to how a Sales Operations team or Supply Chain Operations team exist to improve the performance of their associated team, BizOps exists to improve the performance and value of the Cash App business as a whole. On the Cash App rocket, we see ourselves as responsible for 3 types of work:

1. [Business Analytics] Acting as the GPS and Speedometer. Identifying and prioritizing opportunities across the Cash App business using data.

2. [BizOps] Building new sections of the rocket. Actualizing opportunities through internal and/or external partnership.

3. [BizOps] Putting out fires. Managing special situations that no existing team is made to handle.

On Cash App, unlike many other companies, product and business teams are the same organization meaning both product and business development have shared objectives and close coordination.

Role Description

As part of our BizOps Team’s rapid expansion, we’re looking to hire an outstanding BizOps Strategy Manager to drive profit growth for Cash App through the execution of cross-functional initiatives and acting as a force multiplier for our executive leadership team.

As a generalist on one of the widest scoped teams at Cash App, your work will span across teams at Cash App and you will be seen as a go-to resource from our leadership team for ambiguous, high priority requests that don’t fall into the domain of any existing team. 

You will:

• Identify and prioritize the highest impact projects to accelerate Cash App long-term profit growth,

• Own the end-to-end delivery of large-scoped, cross-functional projects from the analysis and research stage through implementation and execution all the way to transition and go-forward planning.

• Create leverage for our C-suite executives by acting as a chief of staff function, serving as a swiss-army knife for business critical tasks that lack a clear owner within the existing Cash App organization.

• Partner with Product and Business Leads to stand up new growth channels and business disciplines. Past Bizops projects have included standing up marketing analytics, lifecycle marketing, market research, app store optimization, and SEO.

• Have 8+ years of experience in fast-paced and analytical roles in growth, analytics, business operations, management consulting, or finance; preferably with experience at a high-growth tech company.

• Have expert-level capabilities with SQL and data visualization tools (Snowflake and Tableau experience strongly preferred).

• Have a track-record of ownership of and profit impact-orientation.

• Have a high degree of comfort with ambiguity, and a knack for quickly ramping on new skills and functions. You’ve built products, teams, and/or processes from scratch.

• Have strong quantitative and analytical abilities, including experience with business modeling and statistical tests.

• Excellent communication and presentation skills. You can frame and distill complex information appropriately for different audiences.

• Demonstrated ability to collaborate with people outside your immediate team and get things done through influence rather than authority.

#LI-SJ2

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page. 

Additionally, we consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.