The Risk organization builds the teams, tools, and expertise necessary to help Square and our Merchants to take principled risks in creating growth and innovation. The risk infrastructure team builds platform level components to ingest data, build and train Machine Learning models, perform risk evaluations, monitor performance, and much more.

Square's Risk Infrastructure is looking for a Technical Program Manager to manage the design and development of Risk Infrastructure products to make sure they are high-quality and meet schedule and cost constraints. You will lead cross-team data science, machine learning and software engineering development programs. You will be a strategic partner to product management, data science, machine learning,  and engineering teams.

You will use technical skills to understand high-level system architecture, data infrastructure, machine learning components and the dependencies across engineering teams that that architecture creates. You will use that knowledge to plan and execute complex programs with multiple stakeholders. You will identify delivery risks and develop mitigation strategies. You will identify and remove obstacles to delivery to ensure the Risk Infrastructure team continues to ship remarkable products.

You will also develop and improve processes to help us continue to improve our operational efficiency. And you will drive clear decision-making processes to balance risk, effort, and target timelines. 

You will:

• Partner with technical teams and product managers to plan and execute multi-team and multi-stakeholder software and machine learning development programs.
• Use your understanding of software/system integration, data science and machine learning to identify dependencies, critical path / "long poles," blockers, and key execution risks and develop actionable mitigation strategies.
• Communicate key developments, updates, project health and risks, and manage expectations of all stakeholders, both technical and non-technical.
• Create program/project plans, secure team commitments, identify risks and mitigations and be the linchpin for the successful execution of infrastructure technologies.
• Align large cross-team projects by driving annual and quarterly planning processes.
• Drive and improve processes for planning and execution (such as annual and quarterly planning and business reviews).

• Technical Program Management or equivalent management experience in a mid- to large-sized company running complex engineering, system integration and machine learning development programs with multiple stakeholders for at least 5 years.
• Proven track record of delivering complex projects on-time and within budget.
• Experience building sustainable, repeatable processes to improve efficiency and effectiveness.
• Firm grasp of software and machine learning development lifecycles and agile methodologies best practices.
• Experience understanding high-level technical architecture and design.
• Drive clarity from ambiguity and break down complex projects into manageable, interdependent deliverables.
• The ability to understand and deal well with rapid development cycles and to remain flexible in the face of uncertainty.
• Demonstrated experience managing trade-offs given specific constraints.
• Excellent communication, organizational and leadership skills; ability to inspire team members.
• [Bonus] Experience in technical program management with Risk infrastructure and cloud architecture.
• [Bonus] Experience in financial related organizations

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page. 

Additionally, we consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Perks

We want you to be well and thrive. Our global benefits package includes:

• Healthcare coverage
• Retirement Plans
• Employee Stock Purchase Program
• Wellness perks
• Paid parental leave
• Paid time off
• Learning and Development resources

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.