Technical Product Manager, Financial Platform

  • Full-time

Company Description

It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic app, bringing a better way to send, spend, invest, borrow and save to our millions of monthly active users. With a mission to redefine the world's relationship with money by making it more relatable, available and accessible, at Cash App you'll have the opportunity to make a real-world impact with your career.

Today, Cash App has thousands of employees around the world with a culture geared toward creativity, collaboration and impact. We’ve been a distributed team since day one, and continue to value working across time zones and continents both remotely and in our Cash App offices.

Our offices are great, but many of our roles can be done remotely from the countries where Block operates. We tailor our experience to champion our employees’ creativity and productivity wherever they are.

Check out our locations, benefits and more at cash.app/careers

Job Description

The Cash App Financial Platform is  a scalable platform and operating environment for a fast-growing mobile payment app with multiple teams, external partners and internal team members. We are looking for a Technical Product Manager to partner closely with Engineering Managers, Operations Managers and Data Science to coordinate critical cross-functional work with the Fin Plat Bank Rails team - the key team that powers Cash App products through non card based money movement.

 

As part of this role you will:

  • Drive roadmap formulation and represent the team to external stakeholders and cross functional partners, while balancing short-term and long-term strategy.

  • Build and scale the Technical Product Management discipline in the Financial Platform organization by starting as the first Technical Product Manager on the Bank Rails team.

  • Communicate key developments, updates, and problems to teams (both technical and non-technical) in other disciplines and cross-functional partners.

  • Establish strong bonds with the other Fin Plat TPMs, as well as the TPMs external to our platform for enhanced communication and collaboration.

  • Highlight the key technical risk areas, dependencies and technical debt, and develop actionable strategies to address. 

  • Grasp complex technical topics and abstract key issues and risks into an actionable form.

  • Discern and implement process improvements that facilitate self-organization and enable our engineers to do their best work.

  • Tie objectives back to business metrics, that you will help define and champion for your technical product, such as cost, speed, reliability, scale and operational efficiency

  • Collaborate with cross-functional team members across multiple time zones including Melbourne, AU, Europe, UK, Ireland, and the four major US time zones

Qualifications

You Have:

  • 5+ years of deep technical knowledge and understanding of systems and engineering

  • Experience with the common challenges in cross-functional working groups, including balancing competing demands and priorities

  • Deeply experienced in building and scaling a technical product discipline from the ground up

  • The ability to understand and deal well with rapid development cycles and to remain flexible in a fast moving environment

  • Demonstrated experience managing trade-offs given specific constraints

  • Experience in leading development teams to build third party APIs

  • Well versed in synchronous and asynchronous communication and work

  • Direct previous experience in developing software as an engineer is a real plus

  • Excellent communication, organizational and leadership skills; ability to inspire team members and influence a room

  • Experience giving birth to the function, building a team, facilitating operations and managing people

  • Ability to thrive in the discomfort of ambiguity

Additional Information

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page

Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

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