It all started with an idea at Square in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic app, bringing a better way to send, spend, invest, and save to our millions of monthly active users. We want to make the world’s relationship with money more relatable, instantly available, and universally accessible. This is our mission, and it’s why working at Cash App means so much more than a job.

Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward creativity, collaboration and impact. We’ve been a distributed team since day one, and we’ve got offices and remote teammates across the globe. Our offices are great, but many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy. 

Check out our locations, benefits, and more at cash.app/careers!

Cash App’s People team is looking for a senior communications strategist to help inspire, educate and inform 2,700 global employees and counting. As a passionate advocate for an employee-first mindset, you will drive annual planning and strategy for the Employee Communications & Engagement function. As a senior leader on the team, you’ll help power the internal voice of Cash and support the work that keeps our global team up-to-speed and connected to our purpose. This effort is more important than ever as we become larger and more distributed. 

The Employee Communications Lead will work as part of a larger, cross-functional, employee-focused team and report to the Head of Employee Communications & Engagement. The employee of Cash App will be your customer and establishing strong relationships with the Cash leadership team and Cash People leads will be key to your success.

You will: 

• Help create plans, programs and content that keep Cash employees connected to each other and our leadership, understand our business and products, and feel inspired about where we’re headed.

• Serve as the day-to-day lead for Cash People strategic communications (HR, L&D, Talent, Inclusion & Diversity, Workplace Experience), as well as partner business units (Square, TIDAL, Spiral and TBD).

• Lead internal communications efforts tied to M&A and financial-related news.

• In close partnership with the Head of Employee Communications & Engagement, you’ll work with HR, Counsel, executives, Inclusion & Diversity and other stakeholders to help manage change and issues to maintain trust in the company and in each other. 

• Support executive visibility, including company-wide All Hands and internal announcements, as needed (in partnership with our Experience and Engagement Lead); work closely with the Head of Performance and Development to coach the leadership team on communication-specific initiatives, including presentation training.

• Concept, craft and deliver compelling communications for Cash Leads for internal events and employee engagements (everything from briefing materials to scripts and presentations to talking points and Q&As); support external communications on occasion, including select speaking engagements. 

• Proactively and reactively manage opportunities tied to key cultural moments and integration with our employee networks. 

• Support Employee Communications & Engagement operations, including cross-functional coordination (with a focus on Talent Brand and Design partnerships).

• Develop and grow a team, including managing the internal narrative lead, in an effort to help surface storytelling tied to our Cash and People Lead strategic priorities.

You have:

• A passion for employee-first storytelling with a keen ability to uncover and shape a narrative.

• 12-plus experience in agency or in-house communication-specific roles, with at least 5 years of experience in employee-focused roles and working regularly in an advisory capacity with executives. Experience in external communications/corporate communications preferred.

• Experience managing and growing a team.

• Excellent writing skills combined with speed, flexibility and attention to detail; ability to understand and contribute to editorial planning across multiple platforms and an ability to turn complex ideas into stories.

• Ability to switch seamlessly between crafting brand-oriented content to inspire and distilling large amounts of complex business ideas to inform.

• Ability to develop strategies and recommendations based on data and trends; regularly incorporate learnings into your creative process and output.

• Experience working in a large team, articulating ideas across levels, managing differing points of view, influencing others while maintaining relationships -- you’re a collaborator! 

• High aptitude for creative thinking, balanced against bottom-line business needs.

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page. 

Additionally, we consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.