Marketing Analytics Manager, Point of Sale & Customers

  • Full-time

Company Description

Since we first opened our doors in 2009, the world of commerce has evolved immensely – and so has Square. After enabling anyone to take a payment and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together. So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, run a busy kitchen, book appointments, engage loyal buyers, and hire and pay staff. And across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow all in one place.

Today, we’re a partner to sellers of all sizes – large, enterprise-scale businesses with complex commerce operations, sellers just starting out, as well as merchants who began selling with Square and have grown larger over time. As our sellers scale, so do our solutions. We all grow together.

There is a massive opportunity in front of us. We’re building a business that is big, meaningful, and lasting. And we are helping sellers around the world do the same.

Job Description

The Point of Sale organization is responsible for a portfolio of software offerings for small business owners, including the flagship Square Point of Sale as well as “add-on” products that can be customized to each business owner's needs, such as Team Management, Marketing, Loyalty and Gift Cards. We are looking for an Analytics Manager to join our organization and to lead our Marketing Platform Analytics team. This team partners with our product marketing experts to bring our ecosystem of products to our sellers and improve the effectiveness of our product marketing campaigns. As one of the founding members of the team, you will drive strategic Go-to-Market initiatives with the objective to grow the overall business. This is a high-impact role with the opportunity to help drive substantial revenue and customer engagement. Although this is a leadership role, we want someone who brings hands-on technical experience - you should expect an interview process which optimizes for both leadership and technical skills. 

You will:

  • Lead a team of Data Analysts and help them set goals, collaborate, and scale with their cross-functional partners

  • Provide mentorship to team members through feedback, coaching, and hands-on technical guidance as needed, focusing on their long-term growth

  • Partner with senior cross-functional leaders including Product Marketing, Product Managing, Engineering, and Design to ensure data-driven decisions across the organization by applying the appropriate analytics approaches where they will have a material impact

Qualifications

You have:

  • Experience leading a team focused on marketing analytics

  • 2+ years of experience in people management with a track record of building high-performance teams and growing talent

  • 6+ years of data and/or analytics experience or equivalent

  • Experience building relationships to influence cross-functional partners with data and leading projects that depend on the contributions of others in multiple disciplines

  • Familiarity with data warehouse design and best practices

  • Fluency with data, analytics, and visualization technologies that will allow you to support and mentor the team and their technical growth

  • Experience applying analytical techniques to solve practical product marketing problems such as audience targeting, cross-selling, and channel optimization

 

Nice to have:

  • Experience working with Business and Operations teams such as Marketing, Sales, Account Management

  • Experience working on both acquisition and retention strategies and initiatives

  • Experience evaluating vendors of marketing solutions

  • Advanced degree in a relevant field (marketing, mathematics, statistics, or similar STEM field)

Additional Information

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page

Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.

Perks

We want you to be well and thrive. Our global benefits package includes:

  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Paid time off
  • Learning and Development resources

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

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