International Social Media Manager

  • Full-time

Company Description

Since we first opened our doors in 2009, the world of commerce has evolved immensely – and so has Square. After enabling anyone to take a payment and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together. So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, run a busy kitchen, book appointments, engage loyal buyers, and hire and pay staff. And across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow all in one place.

Today, we’re a partner to sellers of all sizes – large, enterprise-scale businesses with complex commerce operations, sellers just starting out, as well as merchants who began selling with Square and have grown larger over time. As our sellers scale, so do our solutions. We all grow together.

There is a massive opportunity in front of us. We’re building a business that is big, meaningful, and lasting. And we are helping sellers around the world do the same.

Job Description

Square's Content Marketing team supports the brand and the business by winning audiences of engaged, loyal, independent business owners with our thoughtful use of channels and storytelling. Our Social Media team builds awareness and affinity for our brand through storytelling and information-sharing. Every day we develop emotional connections with current and future business owners on our channels, like Instagram, Twitter, YouTube, and more.

Social media is where people today consume their news, get their stories, and have distinctly online experiences—and Square provides those moments for our sellers and community. Square is looking for an extraordinary Social Media Manager to help drive and scale our strategic and tactical social media efforts across international markets. As a member of Square's Content Marketing team, you will influence Social strategy across our core businesses, products, and plans. Taking a data-driven approach, you'll look to increase content and campaign efficiency through optimization, creative experimentation, and new platform tests. You will also help further Square's voice on social media, grow the brand, and tell stories in meaningful and engaging ways for our sellers and prospects. You'll report to the Global Head of Social Media.

We're looking for an enthusiastic and imaginative International Social Media Manager to join our team. You will assist teams domestically and abroad to produce content and campaigns for channels like Instagram, YouTube, and TikTok and scale our production, governance, and insights to help propel our brand forward.

You Will:

  • Collaborate with the Content Marketing team in the US and internationally to develop strategies and tactics that support the needs of different country markets
  • Manage governance across channels and markets, including aggregating and distributing global best practices and insights
  • Communicate with international market teams on governance, best practices, and project deadlines and deliverables
  • Help scale our production efforts by creating templates and aid in the standardization of formats, tools, etc.
  • Deliver monthly channel, campaign, and tactical reports to partners across the organization
  • Assist local market teams with creative ideation around reactive social media content opportunities and raise the visibility and impact of their work to other teams worldwide
  • Work cross-functionally (creative, product marketing, brand) with a Social Media lens to educate teammates and put our best foot forward to meet awareness, acquisition, and engagement goals and support initiatives
  • Be fluent in the latest features and trends across channels like YouTube, Instagram, and TikTok and create POVs, test scenarios, and other experiments and optimizations

Qualifications

You Have: 

  • 5+ years of related marketing experience
  • Working knowledge of how social media content and campaigns differ across markets to meet the needs of local audiences and cultures
  • A passion for marketing and staying up-to-date on industry and platform news
  • Familiarity with analytics tools and how to translate performance metrics into relevant takeaways

Additional Information

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page

Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.

Perks

We want you to be well and thrive. Our global benefits package includes:

  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Paid time off
  • Learning and Development resources

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

Privacy Policy