Marketing Operations Associate
- Full-time
Company Description
Founded seven years ago in Sydney, Australia, Afterpay has millions of active customers globally and is offered at the world’s best retailers around the world including Anthropologie, Revolve, DSW, GOAT, Finish Line, Levi’s, Mac Cosmetics, Ray-Ban and many others. Afterpay is on a mission to power an economy in which everyone wins.
Afterpay is completely free for customers who pay on time – helping people spend responsibly without incurring interest, fees or extended debt. Afterpay empowers customers to access the things they want and need, while still allowing them to maintain financial wellness and control, by splitting payments in four, for both online and in-store purchases. Afterpay is deeply committed to delivering positive outcomes for customers. We are focused on supporting our community of shoppers.
We trust in the next generation and share a vision of a more accessible and sustainable world in which people are rewarded for doing the right thing.
Job Description
The Opportunity
Afterpay’s Marketing team is currently seeking a Marketing Operations Associate to oversee the day-to-day coordination of many tasks across the marketing team, ensuring that the team can continue to move at lightning speed. You will sit at the juncture of multiple business critical workstreams supporting across site merchandising, CRM, retailer relationship management, and general marketing operations.
We are much more than our job descriptions, but here’s where you will begin….
Manage merchant listings on our Shop (website and app) in accordance with Afterpay business goals and merchant requirements.
Develop scalable and merchant-friendly processes to collect sales, promotional, and new product launch information from Afterpay merchants to inform our site, email, and social strategies.
Support Afterpay merchants by advising on best-practices and providing answers to inbound marketing-related questions. You will develop processes to manage a high volume of communications and scale output.
Support campaign coordination, working across the team to support and execute marketing plans across email, app, social, and other owned marketing channels.
Build, execute and QA digital campaign experiences in our CMS to support new content marketing initiatives
Create and update key weekly reports on marketing performance across the site/app; use data to develop insights and report on campaign performance.
Qualifications
Who are you? (Qualifications)
Like us, you’ll be deeply committed to delivering positive outcomes for customers and passionate about shaping the future of Afterpay.
3+ years of marketing and/or operations experience, retail experience highly preferred
Excellent communication skills; ability to clearly share insights via written and verbal form
Ability to not only follow prescribed process, but create and improve processes for the team
Demonstrated ability to manage concurrent multiple projects and execute on tight deadlines
Incredible attention to detail
Additional Information
We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.
Additionally, we consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
Perks
We want you to be well and thrive. Our global benefits package includes:
- Healthcare coverage
- Retirement Plans
- Employee Stock Purchase Program
- Wellness perks
- Paid parental leave
- Paid time off
- Learning and Development resources
Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD54566975, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD54566975 is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.