Global Fulfillment & Logistics Lead, Hardware Wallet

  • San Francisco, CA
  • Full-time

Company Description

Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams — People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more — provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block.

Job Description

We're making a hardware wallet for the next 100M bitcoin users. Our goal is economic empowerment -- starting with bringing easy-to-use, reliable self-custody to a global audience. We're assembling a team deeply experienced in an extremely wide range of disciplines, including business, operations, design, software, hardware, security, and so many other aspects of product delivery. Come build the future of crypto-enabling hardware with us!

Block is looking for a resourceful, analytical, and detail-oriented Global Fulfillment & Logistics Lead to develop and scale our Hardware Wallet logistics, fulfillment and distribution operations that will distribute to 100+ countries. This is a senior, execution-oriented role central to the development of an impactful, highly-visible new product area.

You will report to the Hardware Supply Chain Lead

You Will:

  • Develop and implement a supply chain and logistics strategy that supports the global growth objectives of the Block wallet

  • Work with the Wallet Business Lead to ensure the distribution strategy can meet the needs of an ambitious and evolving GTM strategy, and to explore opportunities for product availability through distribution partnerships

  • Work with IT, finance, accounting, tax and other partner teams to deliver tools, systems, and processes to ensure smooth product flow, leveraging existing infrastructure where appropriate for the product and developing new tools where needed

  • Develop supplier and distribution channel relationships, including distributors, retailers, partnerships that enable availability of the hardware wallet

  • Design and deploy elastic supply chain models that ensure we are insulated from a variety of risks, including those posted by a dynamic regulatory environment for cryptocurrency-related products

  • Collaborate with the business unit lead to address broader supply chain challenges in adjacent areas, including but not limited to planning, operations, and packaging


You Have:

  • 10+ years of experience in logistics and operations work

  • Experience in both established businesses and building from scratch in smaller (preferably startup) environments

Additional Information

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page

Additionally, we consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.


We want you to be well and thrive. Our global benefits package includes:

  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Paid time off
  • Learning and Development resources

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD54566975, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD54566975 is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

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