Security Operations Engineer

  • Austin, TX, USA
  • Employees can work remotely
  • Full-time
  • Alternate Location: Atlanta, United States

Company Description

Block builds common business tools in unconventional ways so more people can start, run, and grow their businesses. When Block started, it was difficult and expensive (or just plain impossible) for some businesses to take credit cards. Block made credit card payments possible for all by turning a mobile phone into a credit card reader. Since then Block has been building an entire business toolkit of both hardware and software products including Block Capital, Block Terminal, Block Payroll, and more. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Block.

Job Description

The Security Engineering (SecEng) group in the Detection and Response Team (DART) is growing and we are looking for talented Ops engineers with an inclination and mindset in information security to join our team. Our team contributes to the DART’s mission through building and maintaining a set of shared services that empowers teams to protect, detect, and respond to digital threats across Block.

You will: 

  • Build systems and services to monitor and alert on the health of our data pipelines and services 

  • Work with the team to establish requirements for system health and automate the evaluation and enforcement of those requirements

  • Participate in our on call rotation to ensure our platform and customers have support when they need it the most

Qualifications

You have: 

  • ​​​​4-5 years of experience working as an Ops engineer.
  • Passion for tracking and monitoring key indicators of services like uptime, reliability, performance etc.

  • Experience in identifying, measuring and monitoring service level indicators (SLIs) and automating the threshold alerting for them.

  • Experience in automating deployment and monitoring processes / tools. 

  • Experience in building automation, frameworks preferably with Ruby, Python, and Go, and using industry-standard DevOps CI/CD frameworks 

  • Experience in performance measurement and tuning of services. 

  • An ability to debug and optimize existing code, troubleshoot outages, and investigate performance issues in a large distributed environment

  • Experience with setting up telemetry and monitoring metrics dashboards.

  • Experience or interest in using cloud-native technologies for data processing 

  • Experience in running containerized services in GCP and AWS

  • Familiarity with principles behind Dev/Ops; embracing risk, eliminating toil, release engineering, etc.

  • Experience supporting commercial, F/OSS, and in-house software on both server and client endpoint machines.

  • Experience creating feedback loops/listening systems for capturing requirements and feedback

  • Sufficient knowledge of Linux OS system fundamentals and cloud networking

Technologies we use and teach:

  • Google Cloud Platform products such as Pub/Sub, Dataflow, BigQuery, Cloud Functions, and Google Kubernetes Engine 

  • Amazon Web Services products such as Cloudtrail, Simple Queue Service, Simple Notification Service, and Lambda 

  • Programming Languages: Ruby, Go, Java 

Additional Information

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page

Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.

Perks

We want you to be well and thrive. Our global benefits package includes:

  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Paid time off
  • Learning and Development resources

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

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