Creative Producer, Cash App

  • New York, NY
  • Full-time

Company Description

It all started with an idea at Square in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic app, bringing a better way to send, spend, invest, and save to our millions of monthly active users. We want to make the world’s relationship with money more relatable, instantly available, and universally accessible. This is our mission, and it’s why working at Cash App means so much more than a job.

Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward creativity, collaboration and impact. We’ve been a distributed team since day one, and we’ve got offices and remote teammates across the globe. Our offices are great, but many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy.

Check out our locations, benefits, and more at to learn more!

Job Description

At Cash App, creative producers make the impossible happen. With their love for making any brief into reality, they know what’s happening, what comes next, and where things need to be at all times. Creative producers manage brand and product marketing initiatives from start to finish owning day-to-day management and delivery. The creative production team is responsible for uniting teams, delivering the best work, and problem solving solutions.

We are looking for an integrated producer who will lead brand projects ranging from events, campaigns, radio, OOH, rich media, live streams, experiential, and activations. This role will partner closely with the brand partnerships team.

Reporting to the Head of Creative Production, you will be joining a founding team and have the opportunity to build out production methodologies at Cash App.

You will:

  • Lead brand projects, assuming responsibility for day-to-day management of the creative workflow and stakeholder management

  • Work closely with creative and cross-functional leads to scope projects and build production approaches from briefs

  • Active team member in creative sessions to help map creative direction to production strategy

  • Track project progress, maintenance, and communication of status

  • Organize and lead project meetings, including developing agendas and capturing action items

  • Owns project organization and build a single source of truth of information (project hubs)

  • Manage creative feedback and revisions to ensure project is on scope

  • Help develop process improvements for content production, setting up for future growth

  • Foster and build relationships with cross-functional partners across the company

  • Mitigate risk and be proactive on any potential project problems

  • Ensure the highest creative standards are achieved and on brand

  • Collaborate with business affairs on large projects for legal sign-off

  • Be a brand champion and find moments of celebration for the team


  • 7-10 years of experience producing brand work at an agency or in-house brand/product team

  • Expert knowledge of industry trends and emerging technologies.

  • A strong portfolio of visual and storytelling projects on a variety of platforms

  • Experience in managing briefs to ensure that key stakeholders are aligned

  • Established network of creative, production, photography, illustration, and freelance partners

  • Ability to build relationships with marketing and product counterparts to ensure the creative that is being produced is thoughtful of all channel partner needs

  • You have the experience and tools to solve problems in your back pocket

  • Excellent written and verbal communication skills

  • Extreme empathy for the customer, your teammates, and the company mission

  • Sense of humor, passion, and general maturity in navigating a healthy work/life balance

Additional Information

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Square is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page

Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.

Square, Inc. (NYSE: SQ) builds tools to empower businesses and individuals to participate in the economy. Sellers use Square to reach buyers online and in person, manage their business, and access financing. Individuals use Cash App to spend, send, store, and invest money. And TIDAL is a global music and entertainment platform that expands Square's purpose of economic empowerment to artists. Square, Inc. has offices in the United States, Canada, Japan, Australia, Ireland, Spain, Norway, and the UK.

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