Product Analytics and Data Science Lead, Hardware

  • San Francisco, CA, USA
  • Employees can work remotely
  • Full-time

Company Description

Since we first opened our doors in 2009, the world of commerce has evolved immensely – and so has Square. After enabling anyone to take a payment and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together. So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, run a busy kitchen, book appointments, engage loyal buyers, and hire and pay staff. And across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow all in one place.

Today, we’re a partner to sellers of all sizes – large, enterprise-scale businesses with complex commerce operations, sellers just starting out, as well as merchants who began selling with Square and have grown larger over time. As our sellers scale, so do our solutions. We all grow together.

There is a massive opportunity in front of us. We’re building a business that is big, meaningful, and lasting. And we are helping sellers around the world do the same.

Job Description

The Hardware Team designs, builds, and sells millions of loved products each year that empower our sellers to run their businesses effectively. From the innovative first reader that allows anyone to take a credit card payment on their phone to our more recent integrated point of sale systems that are more similar to phones and tablets.

In this role, you’ll lead the Hardware Product Analytics and Data Science Team. This growing 6-person team brings data into our products by enabling smart features, guiding product design decisions, and helping our operations and marketing teams run effectively. In addition, this team is responsible for using analytics, engineering, automation, and machine learning to make our data and its insights accessible to our Product, Marketing, Engineering, and Operations teams. 

You and your team will: 

  • Enable engineering, product, and operations teams to make data driven decisions.

  • Use data to bring intelligent features like product recommendations and proactive troubleshooting into our product. 

  • Partner with our marketing and distribution channel teams to improve effectiveness and efficiency through establishing metrics, measurement, modeling, automation and testing.

  • Work with our operational team to ensure continued supply of high quality products.

  • Own the Hardware Product Analytics and Data Science Team’s roadmap including improving capabilities, infrastructure and tools.

  • Plan, build out, and maintain critical data infrastructure alongside our dedicated Data Engineering Team. 

  • Communicate analysis and insights to high-level stakeholders and executives in verbal, visual, and written media.

Qualifications

You Have:

  • Proven ability to build and lead a team of Product Analysts and Data Scientists.

  • 6+ years of experience in quantitative analytics, data science, and analytical consulting

  • Experience applying analytics and data science techniques to business, product, marketing and operational problems

  • Expert with SQL, Python, and/or other analytics languages/tools and visualization

  • Experience leading data science infrastructure strategy and implementation. Familiarity with data warehouse design, development and best practices

  • Strong written and verbal communication skills

Additional Information

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page

Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.

Perks

We want you to be well and thrive. Our global benefits package includes:

  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Paid time off
  • Learning and Development resources

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD54566975, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD54566975 is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

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