Localization Content Specialist (Spanish- US Market)

  • Full-time

Company Description

Since we first opened our doors in 2009, the world of commerce has evolved immensely – and so has Square. After enabling anyone to take a payment and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together. So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, run a busy kitchen, book appointments, engage loyal buyers, and hire and pay staff. And across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow all in one place.

Today, we’re a partner to sellers of all sizes – large, enterprise-scale businesses with complex commerce operations, sellers just starting out, as well as merchants who began selling with Square and have grown larger over time. As our sellers scale, so do our solutions. We all grow together.

There is a massive opportunity in front of us. We’re building a business that is big, meaningful, and lasting. And we are helping sellers around the world do the same.  

Job Description

The Globalization team helps to bring Square products and services to the world. The goal is to leverage Square’s success in U.S. English and deliver innovative, simple, unique, and fully localized experiences to customers who speak other languages. We are looking for a highly motivated content specialist to join Square’s fun and fast-paced team. This role requires a native Spanish speaker who will help us shape the Square message with maximum local relevance, amplifying the brand and products in key markets around the globe.

You Will:

  • Interpret the global content strategy and contribute with a local perspective, tailoring the approach for Spanish speakers in the United States

  • Adapt campaign and evergreen messaging and imagery (from Square’s website, blog content, paid marketing and emails) to deliver assets that resonate with customers in key verticals 

  • Successfully support brand and product campaigns localizing an asset pipeline that addresses pre-established channel KPIs

  • Transcreate assets to support product launches and ongoing campaigns, developing a pipeline for multiple paid and organic channels with digital and static assets.

  • Establish a voice and tone for the local market that is consistent with the global brand

  • Engage in linguistic validation as the expert in your market, upholding a high-quality bar across the asset pipeline

  • Develop original content that speaks directly to customers in their native language and with the right level of cultural relevance

 

Qualifications

  • 5+ years of experience in asset localization, message transcreation and creative writing

  • Deep understanding of the U.S. Spanish-speaking community and its cultural dimensions and linguistic norms 

  • Ability to apply local cultural knowledge to create hyper-localized content

  • Proven experience with global brands in a role that engages with outside agencies to manage and produce locally relevant digital and static content for a variety of channels.

  • Outstanding organizational skills: the ability to handle multiple projects interacting with various stakeholders simultaneously

  • Ability to identify requirements and prioritize critical deliverables

  • Experience as an excellent team player in a fast-paced multi-cultural team

  • Familiarity with transcreation, translation and localization process and technology

  • Excellent communication skills with technical and non technical stakeholders

  • Exceptional attention to detail

  • Native fluency in Spanish (as spoken in the United States) and strong command of English is a must

Additional Information

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Square is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page

Additionally, we consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Perks

We want you to be well and thrive. Our global benefits package includes:

  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Paid time off
  • Learning and Development resources

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD54566975, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD54566975 is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

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