Suspicious Activity Reporting Lead

  • New York, NY
  • Employees can work remotely
  • Full-time

Company Description

Square builds common business tools in unconventional ways so more people can start, run, and grow their businesses. When Square started, it was difficult and expensive (or just plain impossible) for some businesses to take credit cards. Square made credit card payments possible for all by turning a mobile phone into a credit card reader. Since then Square has been building an entire business toolkit of both hardware and software products including Square Capital, Square Terminal, Square Payroll, and more. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.

Job Description

In this role, you will oversee a team responsible for investigating a broad range of financial crime risks stemming from various sources.  As the Transaction Monitoring Lead you will manage a team of analysts, track trends and key risks, and utilize effective tools to assess and combat financial crimes risk on the Cash App platform. You will work cross-functionally to design and implement innovative measures for investigations, contribute toward risk prevention and mitigation strategies, and identify tools and technologies to support your team’s workflows and overall effectiveness. You will help create and manage a highly effective program that demonstrates compliance with all applicable laws and regulations in a dynamic and evolving financial services space.


You Will:

  • Oversee a team of investigations analysts with varying levels of experience who are responsible for conducting reviews stemming from transaction monitoring alerts and other sources involving a broad range of financial crime risks types.  

  • Work with other Compliance leads to drive strategic planning on team growth, organizational structure, focus areas, and quarterly goals 

  • Develop and maintain policies and procedures applicable to the team, including iterating on existing workflows to streamline, improve efficiency and effectiveness

  • Work with other Compliance Team members to develop technical specifications for tool enhancements or new tool build out 

  • Understand regulatory landscape and compliance requirements; with emphasis on applicable BSA/AML requirements for detection of potentially suspicious activity

  • Provide guidance, insight and act as an escalation point for your team of analysts as they perform  investigations and make recommendations for suspicious activity reports 

  • Manage SLAs and deadlines to meet KPIs, goals and internal benchmarks

You Have: 

  • 3-5 years of experience managing large teams responsible for conducting investigations stemming from transaction monitoring alerts and other sources

  • 5+ years experience in BSA/AML/Compliance or Fraud/Risk related work, preferably in a financial institution or related FinTech payments space

  • BA/BS degree or equivalent professional experience

  • Knowledge in AML transaction monitoring/suspicious activity reporting typologies and risks in regards to funds transfers/p2p payments, equities, and cryptocurrency

  • Familiarity with relevant AML laws and regulations as well as industry best practices

  • Excellent written communication skills that demonstrate attention to detail and accuracy

  • An ability to handle sensitive directives and work with team members and stakeholders of all levels

  • An ability to work in a fast-paced environment and adjust quickly

Additional Information

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Square is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page

Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.

Square, Inc. (NYSE: SQ) builds tools to empower businesses and individuals to participate in the economy. Sellers use Square to reach buyers online and in person, manage their business, and access financing. Individuals use Cash App to spend, send, store, and invest money. And TIDAL is a global music and entertainment platform that expands Square's purpose of economic empowerment to artists. Square, Inc. has offices in the United States, Canada, Japan, Australia, Ireland, Spain, Norway, and the UK.

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