Chief Privacy Officer

  • San Francisco, CA
  • Employees can work remotely
  • Full-time

Company Description

Square builds common business tools in unconventional ways so more people can start, run, and grow their businesses. When Square started, it was difficult and expensive (or just plain impossible) for some businesses to take credit cards. Square made credit card payments possible for all by turning a mobile phone into a credit card reader. Since then Square has been building an entire business toolkit of both hardware and software products including Square Capital, Square Terminal, Square Payroll, and more. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.

Job Description

We are looking for a Global Chief Privacy Officer to lead Square’s global Privacy and Business Continuity teams. This role will manage Square’s Privacy Program, which includes setting global strategy, interfacing with regulators and public policy decision-makers, designing, developing, and implementing policies, and guiding business and product teams to ensure compliance with privacy laws. This role will also oversee the Business Continuity and Incident Response programs, which oversee business impact analyses and disaster recovery testing, crisis management planning, threat and risk assessment, data breach response, and privacy project management.

The ideal candidate will be a collaborative legal advisor and business partner, with an innovative, process-oriented and practical mindset, holding deep data privacy and protection expertise who is undaunted by regulatory complexity and thrives on tackling the challenges inherent in a fast-paced, high-growth tech environment. This leader will be able to successfully collaborate with stakeholders within Square, interface with key regulators, and work closely with legal, product, engineering, policy, operations, and business teams.


You will:

  • Oversee, develop, and scale the global Privacy and Business Continuity programs.

  • Lead a global team of privacy and business continuity professionals. 

  • Develop an overarching regulatory strategy in collaboration with Product Counsel and  with cross-functional leaders.

  • Develop and scale Square’s enterprise privacy and business continuity risk infrastructure, which includes responding to regulatory examiners’ privacy legal requests. 

  • Develop and enhance our existing privacy programs, policies, and procedures, and embed privacy and data ethics into Square’s culture, addressing all aspects necessary for a best practices compliance program, including training, communication and monitoring/auditing.

  • Report to our Board and subsidiary Boards on privacy and business continuity-related risks and programmatic development.

  • Guide business leaders, in partnership with the Product Counsel team, and manage teams responsible for identifying, evaluating, and developing innovative solutions related to data privacy issues involving the design, marketing, development, and delivery of Square’s products and services.

  • Oversee compliance with our incident response protocol, which includes scoping and performing data privacy and security risk assessments, mitigation, remediation, and reporting of data incidents.

  • Advise on and manage your team in supporting strategic growth projects, including M&A, the creation of new business units, and other impactful initiatives or transactions.

  • Be a thought leader for the Counsel leadership team, contributing to legal strategy, company priorities, and team development.




You have:

  • 12+ years of combined experience in law firms, governmental agencies, or in-house legal departments, with a minimum of 5 years leading an enterprise risk management or  global privacy program at a technology company and/or financial institution. 

  • Extensive knowledge of US and EU privacy laws, including experience serving as an EU data protection officer in accordance with GDPR.

  • JD required, with a license and active membership to practice in at least one U.S. state.

  • lAPP Certifications including CIPP/US or CIPP/E. CIPT or CIPM a plus.

  • Strong technical knowledge and extensive experience in the technology industry, with experience in financial technology preferred. 

  • Experience managing a global team, including strategic planning, career development, and resource allocation.

  • Experience and skill at drafting and implementing policies and guidance documents, conducting investigations, and developing scalable processes.

  • Experience engaging with regulators (including EU data protection authorities), law makers, and external organizations on complex privacy matters.

  • Demonstrated ability to lead, learn quickly, prioritize multiple urgent tasks, take action, and provide clear direction in the face of ambiguity.

  • Ability to simplify complex issues and provide pragmatic advice and practical solutions that can be operationalized.

  • Team mindset, with ability to build strong relationships, and work collaboratively within a growing legal team and cross-functionally with members at all levels of the organization.

Additional Information

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Square is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible.

Additionally, we consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.


At Square, we want you to be well and thrive. Our global benefits package includes:

  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Paid time off
  • Learning and Development resources

Square, Inc. (NYSE: SQ) builds tools to empower businesses and individuals to participate in the economy. Sellers use Square to reach buyers online and in person, manage their business, and access financing. Individuals use Cash App to spend, send, store, and invest money. And TIDAL is a global music and entertainment platform that expands Square's purpose of economic empowerment to artists. Square, Inc. has offices in the United States, Canada, Japan, Australia, Ireland, Spain, Norway, and the UK.

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