Compliance Appeals Specialist, Cash App

  • Full-time

Company Description

Square builds common business tools in unconventional ways so more people can start, run, and grow their businesses. When Square started, it was difficult and expensive (or just plain impossible) for some businesses to take credit cards. Square made credit card payments possible for all by turning a mobile phone into a credit card reader. Since then Square has been building an entire business toolkit of both hardware and software products including Square Capital, Square Terminal, Square Payroll, and more. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.

Job Description

We are looking for a Compliance Specialist to support the continued build out of our Cash App Compliance program. Our mission is to make banking and financial services accessible to the underserved and unbanked by designing and implementing an outstanding compliance program to help grow the Cash App business while protecting the broader financial ecosystem and the Company.

In this role, you will support the Compliance operations team by conducting due diligence reviews on customer’s accounts, inclusive of complex transactional reviews. You will collaborate with Compliance and Specialty team members to ensure consistency in review processes.

You have: 

  • Verify customer information and conduct due diligence reviews as part of Square's policies

  • Conduct appropriate levels of due diligence on accounts

  • Stay abreast of regulatory updates and/or new requirements and understand overall impact to day to day work 

  • Contribute to projects optimizing the regulatory program and operation team's processes

  • Work in collaboration with Support, Risk, and other operations teams within Square

Qualifications

You have: 

  • 3+ years experience in BSA/AML or Fraud related work, preferably in the payments space

  • Strong investigative skills, including familiarity with public record research and database tools

  • Demonstrated transaction analysis skills that apply across numerous financial products in complex scenarios

  • Investigative skills, including familiarity with public record research and database tools

  • Ability to present and communicate findings to team members and team leads 

Even Better:

  • Proven working experience as a Compliance Specialist

  • 4+ years relevant experience in BSA/AML and Sanctions related work

  • Relevant industry certifications (CAMS, CFE, CFCS)

Additional Information

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Square is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page

Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.

Square, Inc. (NYSE: SQ) builds tools to empower businesses and individuals to participate in the economy. Sellers use Square to reach buyers online and in person, manage their business, and access financing. Individuals use Cash App to spend, send, store, and invest money. And TIDAL is a global music and entertainment platform that expands Square's purpose of economic empowerment to artists. Square, Inc. has offices in the United States, Canada, Japan, Australia, Ireland, Spain, Norway, and the UK.

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