Facilities Manager
- Full-time
Company Description
Job Description
Square is seeking an experienced Facilities Manager based in our St. Louis office to lead facilities operations across Square’s global real estate portfolio. As a global manager, you will lead a Regional Facilities Supervisor and contracted facilities coordinators to manage maintenance operations, repairs, and day two projects at Square’s offices. You will partner with local office managers to ensure any facilities related maintenance and repair projects are performed effectively and efficiently. You will work with the Design, Construction, and Facilities Lead to further develop and improve the global facilities operations program. You’re up to speed on industry trends and can make recommendations to improve efficiencies and operations.
Responsibilities:
Manage supervisors and coordinators to keep Square’s global offices operating at peak performance
Negotiate and manage service level agreements with vendors and suppliers to support facilities operations
Oversee facilities budget planning and management
Responsible for strategic initiatives to further develop, refine, and improve office maintenance and operations
Develop maintenance programs and processes for new Square offices
Oversee Computer Maintenance Management Software (CMMS)
Manage and coordinate with 3rd party vendor partners to execute repairs, maintenance, and construction
Respond timely to facility related tickets in a timely fashion
Process payments to vendors in a timely manner
Manage and carry out facilities inspections
Manage ongoing facilities projects post office opening, including tenant improvement projects, furniture adds, changes, or modifications, and/or any other general contracting work
Qualifications
- Bachelor’s degree in relevant field
5+ years managing facilities operations in multiple locations, international experience is a plus
Demonstrated experience leading teams of facilities supervisors and coordinators and developing their careers, direct management experience required
Excellent verbal and written communication skills
Excellent customer service
Strong vendor management skills and experience
Ability to work independently, lead and motivate cross-functionally towards project goals
Ability to monitor and maneuver team’s workflow to ensure priorities are achieved
Strong financial and administrative skills
Ability to train and develop vendors/contractors on Square processes and best practices
Capable of accepting and delivering feedback creatively to deliver improved results
Experience using facilities ticketing systems. Experience with JIRA is a plus.
General computer skills. Experience with Google suites, Asana, and Excel is a plus
Additional Information
Perks
At Square, we want you to be well and thrive. Our global benefits package includes:
- Healthcare coverage
- Retirement Plans
- Employee Stock Purchase Program
- Wellness perks
- Paid parental leave
- Paid time off
- Learning and Development resources