Senior Software Engineer (Backend), Customer Directory Platform
- Full-time
- Alternate Location: Seattle, United States
Company Description
Job Description
The Customer Engagement team’s mission is to help merchants grow their businesses by giving them the tools to know, support, engage, and acquire their customers. Our product suite includes CRM, omni-channel marketing (e.g. email, social, advertising), feedback and messaging, loyalty and rewards. We’re looking for strong engineers to help build the next generation of our Customer Platform which is used by Square and third party developers to build their products & grow merchants' business.
You Will:
Design and build new features that enable merchants to better understand and serve their customers
Deliver APIs that make it easy for developers to interact with customer data
Work cross-team to build features like card on file, buyer graph
Build systems that analyze and improve customer data quality for Square’s sellers
Devise solutions to performance and scalability challenges as our customer data set continues to grow
Build for the future by clearly communicating the cost-benefit of a given solution and advocating for the best path forward
Visit merchants to see the product(s) in action
Embrace opportunities to stretch yourself by learning new technologies
Qualifications
You have:
6+ years of software development experience
Experience in designing and productionizing large-scale distributed systems
Experience with complete development cycle from product definition to delivery
Excellent skills with data modeling and data management
A passion for leveraging your critical thinking, problem solving and analytical skills to deliver remarkable solutions to your customers
The ability to thrive in a collaborative environment involving different stakeholders and subject matter experts
Even Better:
Experience with cloud computing platforms, such as AWS, Google Cloud or Azure
Knowledge of or experience applying machine learning models
Technologies we use and teach:
Go, Java
MySQL, BigQuery, Elasticsearch
Google Cloud, AWS
Dataflow, TensorFlow
Additional Information
Perks
At Square, we want you to be well and thrive. Our global benefits package includes:
- Healthcare coverage
- Retirement Plans
- Employee Stock Purchase Program
- Wellness perks
- Paid parental leave
- Paid time off
- Learning and Development resources