Product Designer, Customer Directory

  • Vancouver, BC, Canada
  • Employees can work remotely
  • Full-time
  • Alternate Location: Toronto, Canada

Company Description

Square builds common business tools in unconventional ways so more people can start, run, and grow their businesses. When Square started, it was difficult and expensive (or just plain impossible) for some businesses to take credit cards. Square made credit card payments possible for all by turning a mobile phone into a credit card reader. Since then Square has been building an entire business toolkit of both hardware and software products including Square Capital, Square Terminal, Square Payroll, and more. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.

Job Description

For consideration, please submit a link to your portfolio.

As a Product Designer at Square, you will drive design execution for our Customer Directory team–empowering our sellers to provide remarkable customer experiences both in-store and remotely. Product Design at Square is a full-stack endeavor; your work will run the full gamut from primary research to information architecture, prototyping, testing, and visual design. Your work will play a direct role in supporting small businesses as they get back on their feet, allowing them to build stronger relationships with their customers, and shaping the future of commerce. You will actively collaborate with Design & Research peers, Product Managers, and Engineers to shape our product strategy and contribute to our future roadmaps.

Qualifications

You have:

  • 6+ years of professional design experience
  • A portfolio of work on which you were the primary designer, with moderate guidance from design leadership
  • The ability to articulate high-level team goals and connect your work to larger team or company initiatives

Even better:

  • You plan, scope, and create work that contributes to a larger, long-term plan
  • You propose and participate in usability and field research
  • You are a passionate advocate for the user and experience
  • You communicate your ideas and work to your direct team and other teams
  • You take pride in the quality of your work and create professional, well-thought-out designs using established design systems
  • You seek opportunities to improve your processes and skills
  • You work on challenging, wide-reaching projects for your team 

Additional Information

At Square, our purpose is to empower – within and outside of our walls. In order to build the best tools for the businesses and customers we support all over the world, we have to start at home with a workforce as diverse and empowered as our sellers. To this end, we take great care to evaluate all employees and job applicants equally, based on merit, competence, and qualifications. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)squareup.com. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.

Perks

At Square, we want you to be well and thrive. Our global benefits package includes:
  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Paid time off
  • Learning and Development resources