HR Business Partner, APAC

Full-time

Company Description

Square builds common business tools in unconventional ways so more people can start, run, and grow their businesses. When Square started, it was difficult and expensive (or just plain impossible) for some businesses to take credit cards. Square made credit card payments possible for all by turning a mobile phone into a credit card reader. Since then Square has been building an entire business toolkit of both hardware and software products including Square Capital, Square Terminal, Square Payroll, and more. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.

Job Description

Our HRBP will support employees and management in Square's Australia, Japan & China markets. You will work with managers to provide hands-on input, insight, and advice concerning employee relations, HR programs, conflict management, organizational development, compensation, training, and more. You're comfortable speaking up and driving initiatives forward despite any unexpected roadblocks.

You will:

Be the first point of contact for employees and managers (leads) in the APAC markets for HR guidance
Provide coaching to leads and employees for things such as: policy and procedure interpretation, employee engagement, conflict resolution, people process training, employee relations, performance management, career development, talent assessment, workplace investigations, and more
Work with managers in the market to support compensation planning.
Ensure that all employee relations issues are identified, reported, investigated, and resolved - including working with the appropriate HRBP and/or Employee Relations Partner.
Partner with Global HRBPs to help develop and deliver unique and team-specific people solutions to teams in each market.
Work with managers to create action plans from our internal employee survey. Help review data with leads and HRBPs, facilitate action planning and follow up as needed.
Participate in talent reviews and help identify and develop talent throughout the organization
Support and monitor performance management processes (annual/mid year review process) to identify areas for improvement and use findings to recommend improvements in the efficiency of processes & systems.
Help with other special HR projects as needed.
Frequent international and domestic travel is required.

Qualifications

You have:

BA/BS degree or equivalent practical experience
3 or more years of HR Generalist / HRBP experience, including working knowledge of regional employment laws and best practices (specifically in Australia, Japan and China
A history of partnership alignment to build and improve company culture and increase employee engagement

Additional Information

At Square, our purpose is to empower – within and outside of our walls. In order to build the best tools for the businesses and customers we support all over the world, we have to start at home with a workforce as diverse and empowered as our sellers. To this end, we take great care to evaluate all employees and job applicants equally, based on merit, competence, and qualifications. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)squareup.com. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.

Perks

At Square, we want you to be well and thrive. Our global benefits package includes:

Healthcare coverage
Retirement Plans
Employee Stock Purchase Program
Wellness perks
Paid parental leave
Paid time off
Learning and Development resources