Product Manager, Square for Retail
- Full-time
Company Description
Job Description
Square is built by an incredible team that is on a mission to make commerce easy for all types of businesses. As Square expands to meet the needs of a broader seller base, it is essential to invest to achieve unmatched experiences and technical capabilities. We help Retail businesses of all sizes start, run, and grow their business. We help our customers succeed with an omnichannel solution that includes a dedicated Retail POS across a variety of form factors, specialized workflows, advanced insights, and inclusion in the greater Square ecosystem.
As a Product Manager on the team, you will drive impact for small businesses across the world using our platform to start, run and grow their business. Our approach at Square is both customer-focused and data-driven. You will define the product strategy, coordinating and completing projects, and optimizing our customers' experience. You will also collaborate with designers, engineers, analysts, marketers, and other team members within the organization to ensure that our product reaches customers and provides a remarkable, delightful experience.
You will:
- Oversee the user experience for a suite of products and features across multiple platforms
- Develop industry-leading products across desktop, mobile, and native platforms that uniquely serve Square's customers
- Guide the product roadmap for Square for Retail and execute the delivery timelines for the work required to drive growth, experience, and health
- Work with our leadership team and leaders across products (Payments, Point of Sale, Capital), and organizations (Product, Marketing, Sales, Customer Success, Partnerships) to grow our active Square for Retail user base
- Operate cross-functionally and build partnership across the company in delivering excellent products
- Influence key stakeholders throughout Square to align intent, resources, and prioritization
- Work with your product development team to achieve personal and team goals
Qualifications
You have:
- Customer empathy and experience shaping product direction and execution based on customer needs
- Experience driving strategies that shaped the investment portfolio of an organization
- Experience guiding growth projects that require deeper data analysis (DAU/MAU/LTV are terms and measurements you are drawn to) as well as working through seams and removing friction
- Navigated product scale challenges in a high-growth environment
- Managed a team of software engineers
- Developed industry-leading products that have gained a followership and product loyalty
- At least 5 years of experience, 3 years working in Product
Additional Information
Perks
At Square, we want you to be well and thrive. Our global benefits package includes:
- Healthcare coverage
- Retirement Plans
- Employee Stock Purchase Program
- Wellness perks
- Paid parental leave
- Paid time off
- Learning and Development resources