Software Engineering Manager, Square Marketing

  • San Francisco, CA
  • Full-time

Company Description

Square builds common business tools in unconventional ways so more people can start, run, and grow their businesses. When Square started, it was difficult and expensive (or just plain impossible) for some businesses to take credit cards. Square made credit card payments possible for all by turning a mobile phone into a credit card reader. Since then Square has been building an entire business toolkit of both hardware and software products including Square Capital, Square Terminal, Square Payroll, and more. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.

Job Description

The Customers Org’s mission is to help Square merchants grow their businesses by giving them the tools they need to know, support, engage, and acquire their customers. The products this team owns are used by thousands of Square merchants to engage with their customers and build lasting relationships. And when merchants are successful, so are we.  

As an Engineering Manager on the team, you will be responsible for driving the technical direction of the team, managing product goals, contributing to product strategy, and hiring and scaling your team. You will work with leaders across the company, collaborate with world class product managers and designers, and contribute to the long term success of our organization and Square. Operating with scale and speed, we’re proud to have built an exceptional team of engineers who are just getting started – and as a manager, you guide the way.


You will:

  • Help set broad direction and vision for the team while implementing delightful experiences for our merchants

  • Build a world-class team by hiring exceptional talent, coaching and developing your team, cultivating pragmatic engineering decision-making, and leveraging your technical expertise to constantly raise the bar

  • Lead and participate in critical technical, design, and product discussions with leaders across our product and operations

  • Own the success of your team's product and deliver quantifiable results in a timely manner

  • Build systems, services, and product features across multiple platforms that have immediate impact on customers

  • Be responsible for the technical excellence and outcome of the team

You have:

  • BA/BS degree in computer science or equivalent

  • 8+ years of software development experience

  • 3+ years of experience managing teams with 12+ engineers

  • Technical background in developing products and services

  • Ability to lead and cultivate a sense of ownership, accountability & urgency in the team

  • Thorough documentation skills

  • Experience collaborating with engineering leaders and cross-functional team members

  • Ability to provide technical mentorship and guidance to the team

Technologies we use and teach

  • Ruby on Rails, Java

  • Ember.js

  • RPC, REST APIs, Protobuf

  • MySQL, DynamoDB


Additional Information

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at) We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.


At Square, we want you to be well and thrive. Our global benefits package includes:
  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Paid time off
  • Learning and Development resources