Hardware Factory Operations: Quality
- Full-time
- Alternate Location: Oakland, United States
Company Description
Job Description
Team:
The Square Hardware team is looking for a full-time employee to join the Factory Quality Team. You will manage factory, process, and product quality requirements and metrics for hardware programs starting from development to mass production. You will be a part of a team distributed across San Francisco, Oakland, and Shenzhen, China.
Role:
We are looking for a dedicated Quality Engineer to work with our internal team and external partners to improve quality processes throughout the supply chain. You will set up and auditing quality control plans at the factory and monitor production yield/reliability tests on an ongoing basis. You will also work with the team to understand field performance, conduct root cause analysis, and improve activities in the factories. You will own quality/manufacturing engineering projects that require technical problem solving and data analysis. This role also works very with design engineers throughout the development cycle.
Qualifications
You will:
- Support factory process quality and compliance requirements by hardware program through NPI and Sustaining phases
- Support field product quality investigations, risk assessment, and data analysis
- Conduct data analyses (yield, IQC, ORT, IPQC) on production and quality metrics
- Conduct product audits (i.e. CET) to ensure adherence to product specifications
- Review and summarize data reports for distribution
- Drive root-cause analysis and process studies in the case of quality excursions
- Help to administer product quality plan amongst team and contract manufacturers
Must Have:
- Bachelor’s degree and minimum 5 years of experience in manufacturing or quality management
- Understand factory process and good manufacturing practices
- Familiarity with process validation requirements
- Experience working across various teams and partnering with engineering
- Basic statistical analysis skills
Nice to Have:
- PLM system familiarity: Arena, Agile
- JMP preferred, but not a requirement
- Familiarity with Process FMEA and risk assessment
- Engineering(Manufacturing/Test/Design) working experience
- Experience working directly with the factory and improving processes for contract manufacturers
Additional Information
Perks
At Square, we want you to be well and thrive. Our global benefits package includes:
- Healthcare coverage
- Retirement Plans
- Employee Stock Purchase Program
- Wellness perks
- Paid parental leave
- Paid time off
- Learning and Development resources