Integration Quality Analyst, Partnerships

Full-time

Company Description

Square builds common business tools in unconventional ways so more people can start, run, and grow their businesses. When Square started, it was difficult and expensive (or just plain impossible) for some businesses to take credit cards. Square made credit card payments possible for all by turning a mobile phone into a credit card reader. Since then Square has been building an entire business toolkit of both hardware and software products including Square Capital, Square Terminal, Square Payroll, and more. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.

Job Description

The Partnerships Team oversees the end-to-end development and deployment of Square's Partnership strategy globally. This includes working with our product and platform teams to develop strategy and partner-facing experiences, developing relationships with partners, and accomplishing the deployment and ongoing growth of partnerships across multiple teams within Square. We are looking for an Integration Quality Manager to work with partners and teams to perform simple tests of partner integrations to Square APIs. You will have experience in 1) technical projects inside an enterprise organization, 2) managing many concurrent work streams with short timelines, and 3) coordinating with internal technical teams. You'll be comfortable dealing with external-facing technical projects, web application development basics, and repeatable processes. You will report to the Partner Development Lead, Greg McAllister.

Qualifications

You will:

Perform quality assurance testing during the launch of integrations with partners of all sizes, including web application, API functionality, and usability components.
Work with Product Management and Engineering teams to ensure integration quality and reduce launch blockers.
Document integration issues and recommended solutions, reporting back to team members and partners.

You have:

A career that shows success. On the Partnerships team, we're looking for motivated, mission-driven individuals who have shown that they have been successful in previous roles. Minimum of 2 years of experience in technical product and/or user testing
Familiarity with web technologies like HTTP, HTML, APIs, and web services
Experience working in Agile processes
Experience working in technical organization
Experience with Salesforce and Jira
Experience in Partner Management or Account Management is a nice to have
The desire to go above and beyond the task at hand
A BA/BS or relevant experience

You are:

A motivator of cross-functional team members, able to direct team members and external partners to achieve the defined strategy
Passionate product-minded tinkerer focused on customer experience and goal accomplishment

Additional Information

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)squareup.com. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.

Perks

At Square, we want you to be well and thrive. Our global benefits package includes:

Healthcare coverage
Retirement Plans
Employee Stock Purchase Program
Wellness perks
Paid parental leave
Paid time off
Learning and Development resources