Square is looking for a dynamic individual to join the Executive Assistant organization, reporting to the EA Team Lead, supporting one of our top executives and managing a team of EAs. Our Executive Assistants are strategic partners who hold everything together:  from calendaring and travel to reporting processes and team support. You will participate in complex and strategic projects to support Square's success. The Square EA Team is a centralized organization that works cross-functionally. They are the carriers of culture and community throughout the company. 

We are looking for a tenured C-Suite EA with experience supporting Board(s) of Directors and a minimum of 3 years of people management experience. We’re looking for someone who has a natural passion for learning and people development, enjoys taking on new challenges and projects, and who excels at being mindful of details.

Executive Assistant Responsibilities

• Provide detail-oriented administrative support to a top executive, maintaining a complex calendar, requiring coordination with both internal and external executives, Board of Directors support, business partners and EAs.

• Be the executive’s right hand by attending meetings, taking notes, participating and being a knowledgeable resource, while ensuring executive preparation and effectiveness. 

• Collaborate with other EAs.

• Excel at communication across all levels of expertise, translating priorities and influencing when necessary.

• Prioritize projects, identifying gaps and taking ownership; assist with compiling and preparing confidential materials, agendas for team meetings and events.

People Management Responsibilities

• Lead a team of 2+ EA Managers that manage ~12 Executive Assistants with varying levels of experience and responsibility, while maintaining a safe, secure, and legal work environment. 

• Manage administrative responsibilities for direct reports, including time off approval and balance, multiple reporting processes, Workday management, and team resource maintenance.

• Always assess the evolving needs of the team for EA support. Lobby for and secure headcount. Hire and onboard new team members.

• Communicate job and performance expectations through consolidation, synthesis, and delivery of performance feedback during our talent planning, performance review, and promotion cycles.

• Support direct reports’ effectiveness and successful execution of their job responsibilities, while monitoring bandwidth and balance of work across the team. 

• Foster direct reports’ professional development through dynamic mentoring and coaching.

• Establish and maintain systems, policies, procedures, and productivity standards.

EA Leadership Team Responsibilities

• Work with other EA Leads and Manager on team-wide matters. This includes annual and incremental budget planning processes, team-wide load balancing, identifying trends and recommending systemic improvements. 

• Active participant in company-wide promotion and compensation calibration, recruiting outlook and hiring processes, talent planning, and other team building programs.

• Collaborate, analyze and execute outcomes from the bi-annual Employee Engagement survey.

• Faithfully represent the EA Team’s values and interests internally and externally. 

• Maintain diplomatic and positive working relationships with cross-functional partners. 

• 10+ years of experience as an Executive Assistant, with increasing responsibility leading to support of the C-Suite.

• 3+ years of experience managing a team.

• History of investing time and effort in the betterment of an EA Team. 

• Strategic communication skills.

• Experience handling multiple administrative and executive support tasks and projects and communicating across all levels of expertise. 

• High level of accuracy.

• Be proactive and resourceful when problem solving.

• A good listener.

• Technologically fluent.

• Healthcare coverage
• Retirement Plans
• Employee Stock Purchase Program
• Wellness perks
• Paid parental leave
• Flexible time off
• Learning and Development resources