Product Manager, Payment API
- Full-time
- Alternate Location: San Francisco, United States
Company Description
Job Description
The Payments Platform is an open, global financial services platform for developers who serve sellers. It provides the necessary components to manage identity, process payments across multiple channels, hold and transfer funds, and provide accounting, reconciliation, and reporting in a secure and compliant way.
We are looking for a product manager for our Payments APIs product—a cornerstone of the Square platform and the products built on top of it. Last year, our platform processed more than $100Bn in payments volume across all Square products. Our job is to do this reliably so product teams can build remarkable experiences. We do this by providing a general purpose platform of composable building blocks, allowing Square and 3rd-party developers to improve on behalf of our sellers.
As a product manager for Payments APIs, you will lead the direction of your product by setting strategy and partnering with the engineering manager of your sprint team to guide execution. You will promote the voice of our sellers and developers to provide a reliable, scalable, and secure platform that makes Square go faster.
You will:
- Run your product like a business: manage the entire product life cycle from ideation, to execution
- Understand your customer’s needs and their jobs to be done. Summarize those needs to shape the product roadmap, and establish and improve essential metrics
- Ensure your team has understanding and empathy with their customers
- Hypothesize and learn. Test and use insights to inform decisions
- Work with engineers, product marketers, analysts, designers, and writers to build the product experience
- Communicate progress on projects to stakeholders, partners and other teams
- Represent the team with partners and senior company leaders
Qualifications
You have:
- 4+ years of product management experience or equivalent
- An understanding and empathy for our sellers and the developers who serve them
- Passion for our purpose of economic employment and innovation on behalf of our sellers and developers
- Experience launching and scaling platform products with public APIs, SDKs, or toolkits and maintaining them across multiple versions
- Desire to lead, the ability to drive product strategy and work well with senior engineers and designers
- Great interpersonal and communication skills that shine when you’re talking with a customer or engaging a cross-functional audience
- Natural curiosity, obsession with the details, desire to build the right thing
- Systems thinking approach and technical background and passion for new technology and great developer experiences
Additional Information
Perks
At Square, we want you to be well and thrive. Our global benefits package includes:
- Healthcare coverage
- Retirement Plans
- Employee Stock Purchase Program
- Wellness perks
- Paid parental leave
- Flexible time off
- Learning and Development resources