Compliance Operations Specialist

  • Full-time

Company Description

Square builds common business tools in unconventional ways so more people can start, run, and grow their businesses. When Square started, it was difficult and expensive (or just plain impossible) for some businesses to take credit cards. Square made credit card payments possible for all by turning a mobile phone into a credit card reader. Since then Square has been building an entire business toolkit of both hardware and software products including Square Capital, Square Terminal, Square Payroll, and more. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.

Job Description

We started with a simple idea—that everyone should be able to accept credit cards—and we've been rethinking buying and selling ever since. Buying and selling sound like simple things—and they should be. Somewhere along the way, they got complicated. We’re working hard and building a team to make commerce easy for everyone.

The mission of the Know-Your-Customer (KYC) team at Square is to perform Customer Due Diligence and other ongoing reviews to meet our regulatory, payment network, and partnership requirements. We actively monitor to ensure the safety and soundness of the Square system, and maintain a healthy, compliant user base.

You will:

  • Conduct due diligence reviews on Square customer accounts as part of Square's KYC policy
  • Communicate with Square customers via email, CRM and telephone on compliance-related matters
  • Monitor, review and act upon alerted accounts for potentially unusual activities

Qualifications

You have:

  • 2+ years of fintech compliance operations or banking compliance operations experience
  • Public record research experience
  • Proven track record of deadline management
  • Detail-oriented, familiarity with internet search tools and techniques
  • Adept communication skills when dealing with possible bad actors with a detective-like mentality
  • An ability to work in a fast-paced and dynamic environment with a drive to deliver outstanding results
  • Bachelor's degree or several years of Compliance Operations experience

Even Better

  • Previous experience doing KYC reviews with a financial institution or payment-focused company; specifically beneficial ownership reviews
  • Familiarity with Mac OS

Additional Information

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)squareup.com. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.

Perks

At Square, we want you to be well and thrive. Our global benefits package includes:
  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Flexible time off
  • Learning and Development resources
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