Product Manager, Dashboard

Full-time

Company Description

Square builds common business tools in unconventional ways so more people can start, run, and grow their businesses. When Square started, it was difficult and expensive (or just plain impossible) for some businesses to take credit cards. Square made credit card payments possible for all by turning a mobile phone into a credit card reader. Since then Square has been building an entire business toolkit of both hardware and software products including Square Capital, Square Terminal, Square Payroll, and more. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.

Job Description

The Seller Dashboard is the online portal for all other Square products that millions of sellers rely on to run and manage their businesses. The Dashboard team manages the core experiences (e.g. navigation, home page, search) and underlying platform (infrastructure, builds, deploys). The core experiences impact how sellers interact with and discover products in the Square ecosystem. The platform provides reliability, consistency, and agility for nearly every product team building on the web at Square.

As the Product Manager for this team, you will drive projects from creation through execution. You will be in the unique position of having your customers be Square sellers and internal product teams. You will guide growth metrics and oversee the details of the solution from deep in the stack through the end-user experience. You will also work with designers, engineers, analysts, marketers, and other team members within the organization to ensure that our platform provides a remarkable experience for developers to build in and merchants to run on. If you’re looking for the rare opportunity to simultaneously own a critical platform and growth channel, you will find this role compelling and rewarding.

You will:

Set the vision, road-map, and direction for the team in tight collaboration with design, engineering, and analytics
Lead the planning, scoping, and prioritization of projects to achieve all goals
Determine features, write product specs, organize user studies, iterate on feedback, help write test plans, manage the backlog, and ship quickly
Promote awareness and conversion of products through Dashboard as a channel
Represent the team with partners and senior company leaders to align resources and prioritization.
Foster an environment that enables the team to build quickly while maintaining a high standard for quality

Qualifications

You have:

A minimum of 4 years of product focused work (ideally product management)
Customer empathy and experience shaping product direction and execution based on customer needs
Experience building platforms or developer products
Navigated difficult situations with competing partner needs
Experience shipping and iterating on successful products at scale, with cross-functional teams
Served as a community builder for a product group or developer platform

Additional Information

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)squareup.com. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.

Perks

At Square, we want you to be well and thrive. Our global benefits package includes:

Healthcare coverage
Retirement Plans
Employee Stock Purchase Program
Wellness perks
Paid parental leave
Flexible time off
Learning and Development resources