Risk Strategy Analyst

  • San Francisco, CA
  • Full-time

Company Description

Square builds common business tools in unconventional ways so more people can start, run, and grow their businesses. When Square started, it was difficult and expensive (or just plain impossible) for some businesses to take credit cards. Square made credit card payments possible for all by turning a mobile phone into a credit card reader. Since then Square has been building an entire business toolkit of both hardware and software products including Square Capital, Square Terminal, Square Payroll, and more. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.

Job Description

In Risk Strategy and Analytics at Square, you'll design, build, and operationalize systems and processes to root out high-risk activity across the Square platform of products. We are looking for an analyst to join our Risk Strategy and Analytics team, which is directly responsible for the most complex process and analytical work in the organization.

The Risk Strategy Analyst will leverage analytical and project management skills to drive Risk efficiency and effectiveness throughout Square. You will work hand in hand with Squares product teams and partner closely with many organizations across the business -- e.g., data science, engineering, finance, operations, sales, and more. You will have the opportunity to drive innovation and influence Squares global Risk roadmap, programs, and processes.

You will also manage top level Risk KPIs, establish core operational metrics, and drive process improvements through analysis. The analyst is also responsible for building and coordinating executive presentation materials for Squares leadership team. The ideal candidate possesses exceptional analytical, cross-functional, and communication skills. This role will require a bias toward taking action in a fast-paced environment.

You will:

  • Diagnose problems and develop compelling, data-driven recommendations

  • Partner with Product, Engineering, and Data Science teams to design solutions to operations problems, influence product roadmaps, and solution new products/processes

  • Manage the development, reporting, and visualization of key performance indicators for the entire Risk organization

  • Drive innovative risk solutions through third party evaluation and integration with a focus on improving the seller experience

  • Design and develop executive presentations for Squares leadership and board members


You have:

  • A BS/BA in Statistics, Mathematics, Operations Research, Management Science, Computer Science, or a related technical field, OR BS/BA in Criminal Justice, Economics, Business, or a related business field

  • 3-6 years of relevant experience (or masters & 2-4 years)

  • Strong analytical skills and problem solving ability

  • Proficient in SQL

  • Experience with designing and creating data visualizations (e.g. Tableau, Looker)

  • The ability to answer unstructured business questions and work independently to drive projects and analytical tasks to conclusion

  • A strong passion for Squares mission

Even better:

  • Experience and interest in risk, trust & safety, payments, or spam prevention

  • Experience with scripting and data analysis programming languages (e.g. Python, R, etc)

  • Experience using statistics and machine learning to solve complex business problems

  • Consulting / project management experience

Additional Information

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)squareup.com. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.