Program Manager, Risk Strategy

  • San Francisco, CA
  • Full-time

Company Description

Square builds common business tools in unconventional ways so more people can start, run, and grow their businesses. When Square started, it was difficult and expensive (or just plain impossible) for some businesses to take credit cards. Square made credit card payments possible for all by turning a mobile phone into a credit card reader. Since then Square has been building an entire business toolkit of both hardware and software products including Square Capital, Square Terminal, Square Payroll, and more. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.

Job Description

In Risk Strategy at Square, you'll design and operationalize systems to root out high-risk activity across the Square platform of products. We are looking for a Program Manager to join our Risk Strategy team, which is directly responsible for our most important projects and engagements.

The Strategy Program Manager implements risk solutions across all of Square's products and markets to safely promote growth. You'll work with product teams and analysts to develop a risk analysis and strategy for new product launches across Square. You'll also partner with all major Risk teams (engineering, operations, data science, and more) to design, ship, and refine essential product features that provide a frictionless Risk experience for Square Sellers and their customers. You will directly shape Square's Risk road-map and processes in our fast-growing, company.

You will:

  • Manage diverse relationships with Product, Engineering, Operations, and Analytics teams to determine the Risk road-map and ensure successful product launches
  • Perform Risk evaluations of new feature requests, products and process improvements to provide recommendations that help teams manage their Risk exposure
  • Decide and communicate the goals, requirements, and constraints for product changes and releases across Square
  • Perform research to understand the market, customer needs, and existing solutions for given products
  • Manage multiple complex projects, often with competing timelines and resource needs
  • Build upon existing internal partnerships: Establish and ensure new projects that minimize risk across Square.


You have:

  • 3 or more years of product/project management experience
  • Excellent project manager; ability to inspire team members and product partners
  • Experience working with Engineering Managers and Product Managers to coordinate and ship important work with multiple teams and delivery dates 
  • A passion for Squares mission

Even better:

  • Experience with data visualization tools (Tableau, Looker)
  • Experience partnering with external partners or clients to solve our problems
  • Experience in the payments field or risk management

Additional Information

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at) We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.


At Square, we want you to be well and thrive. Our global benefits package includes:
  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Flexible time off
  • Learning and Development resources