Compliance Operations Support, Cash
- Full-time
Company Description
Job Description
You will:
Monitor and act upon compliance-related queue alerts, including reviewing:
Possible suspicious activity
Activity that violates Squares rules
Use detective-like mentality to investigate and escalate potentially suspicious activity such as money laundering
Verify merchant information as part of identity verification and conduct due diligence reviews for anti-money laundering purposes
Interact with Square customers to ensure full compliance with all applicable laws and policies
Work cross-functionally with Support, Risk, and other operations teams within Square
Occasionally attend compliance-related seminars to stay abreast of the compliance industry
Communicate with customers via CRM and email
Qualifications
You have:
Previous experience in compliance/AML with a financial institution or payment-focused company preferred
Previous experience reviewing high volume of unusual activity relating to payments, peer-to-peer transmissions, virtual currency
4-year undergraduate degree
Passion for Square, and a strong interest in technology/knowledge of the industry
A strong operations mindset involving time sensitive directives and ability to self-manage workflow across competing priorities
Adept communication skills when dealing with possible bad actors with a detective-like mentality
An ability to work in a fast-paced and dynamic environment with a drive to deliver outstanding results
Excellent verbal and written communication skills previous CRM experience in a customer-facing role a plus