Security Supervisor
- Full-time
Company Description
Job Description
Assist in leading security operations at Square’s New York offices, under the guidance of the East Coast Regional Manager of Trust and Safety. This is a key position on Square’s Trust and Safety team to assist in implementing and maintaining the physical security operations program in New York providing guidance, support and management for the the security specialist team. Duties include support of the Regional Manager and the office employees, managing safety and security programs and emergency response. Experience in physical security, access control systems, video systems, guest management, facility key systems, and fire-life safety. It is critical that the successful candidate possess a high level of knowledge and experience with MacOS, Google Drive, and other technology platforms including wide use of collaboration tools needed. This role requires the ability to partner with internal teams at Square, leased building management groups, vendors, and other staff. Your ability to work in a collaborative fashion must be demonstrable. You should have had prior experience supervising others in a position in a similar environment, with a demonstrated capacity to excel in people management.
You will:
Ensure that all personnel, buildings and facilities are in compliance with Square Safety and Security Procedures Manual (SSPM)
Responsible for managing and implementing guard force training requirements that are consistent with State or Country regulatory agencies
Help maintain the employee-based Emergency Response Team (ERT) program, including training sessions and documentation
Establish relationships with building management, tenants, local emergency responders, and other public and private organizations to protect Square
Liaison with internal departments at Square to effectively manage guest and employee safety for events at your office locations
Act as a leader within Square’s crisis management team during emergency events under the direction of the Regional Manager
Daily, manage incident reporting and investigations to ensure compliance with SSPM standards to document activities, accidents or events
Conduct investigations as required
Excellent oral and written communication skills and have the ability to clearly convey thoughts and ideas internally and externally
High level of experience and comfort speaking in front of groups
Own a passion for helping people with an emphasis on customer service, and be able to transfer that passion to your team
Understand fire life-safety systems in compliance with NFPA, State and Local standards
Willingness to respond on short notice at any time of the day or night when required
Be eager to do whatever it takes to make Square a success
Support the New York offices
Start small and stay scrappy to build a team that scales with the needs of the business
Qualifications
You have:
BA/BS degree or equivalent practical experience
2 or more years of supervisory experience in your background
Team-building, analyst, investigations, communication, presentation, and cross-functional working skills
Expert with Apple MacOS, iOS, and cloud-based collaboration tools including Google Drive and email systems
A passion for Square and its customers