Head of Enterprise Information/Business Systems

  • San Francisco, CA
  • Full-time

Company Description

We believe the economy is better when everyone has access. When everyone has room to grow. No one should be left out because the cost is too great or the technology too complex. We started with a little white credit card reader but haven’t stopped there. We’re empowering the independent electrician to send invoices, setting up the favorite food truck with a delivery option, helping the ice cream shop pay its employees, and giving the burgeoning coffee chain capital for a second, third, and fourth location. We’re here to help sellers of all sizes start, run, and grow their business—and helping them grow their business is good business for everyone.

Job Description

As the Head of Business systems you will be responsible for managing a high performing team, and accountable for Square’s Enterprise Information Systems and Applications Architecture as we empower the business to achieve our next chapter of global growth and scale with a digital workforce. This role will report to the Finance organization and will be a key leader working with various key stakeholders/leadership teams across Square to align technology roadmaps with other Square initiatives.

We are seeking a pragmatic, entrepreneurial, innovative, and accomplished business technology player-coach leader to paint and execute on the strategic vision in support of the Company’s growth. Our purpose is to overcome the barriers that usually silo business and IT, so this role requires a business-focused mindset to develop a meaningful and collaborative partnership with software and data engineering, along with other business units. In today’s digital and connected ecosystem, investing in employee experience technology is key to driving growth. 

The Business Technology organization is responsible for enterprise applications and platforms and corporate infrastructure, Service Desk, IT logistics etc. across Square.  


You will:

  • Set the vision, values, methods, obstacle, and measures of the Business System’s organization to foster an innovative, agile, team culture focused on providing a seamless and delightful employee experience technology platform

  • Partner with the leadership team to create robust Business Application, reporting services and application architecture roadmaps. Ensure these roadmaps are well understood throughout the business functions and meet emerging requirements

  • Deliver an integrated and efficient mobile workspace for every employee at Square

  • Recommend, implement, and operate tools and methods for securing application and managing access control in cooperating with the IT and InfoSec team

  • Manage a dynamic and talented team that challenges each other to reach their full potential; commit to career development and coaching

You have:

  • Bachelor’s or Master’s degree in computer science, information systems or related field; or equivalent work experience

  • Fifteen or more years of experience in IT and business/industry including five years of leadership responsibilities

  • Expertise in modern SaaS cloud-based technologies as well as middleware API integration. Experience with cloud platforms such as Salesforce, Workday, Oracle (Financials and Supply Chain), Mulesoft etc.

  • Deep understanding of current and emerging methods, such as DevSecOps and Continuous Delivery, that are optimized for agility practices

  • Strong business acumen and trusted partner setting Business Technology priorities aligned to business strategies

Additional Information

At Square, our purpose is to empower – within and outside of our walls. In order to build the best tools for the businesses and customers we support all over the world, we have to start at home with a workforce as diverse and empowered as our sellers. To this end, we take great care to evaluate all employees and job applicants equally, based on merit, competence, and qualifications. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage candidates from all backgrounds to apply and always consider qualified applicants with arrest and conviction records, in accordance with the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)squareup.com. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible. Perks At Square, we want you to be well and thrive. Our global benefits package includes: Healthcare coverage, Retirement Plans, Employee Stock Purchase Program, Meal reimbursements, Wellness perks, Paid parental leave, Flexible time off, Learning and Development resources