Tax Operations Analyst, Square Payroll

  • San Francisco, CA
  • Full-time

Company Description

We believe the economy is better when everyone has access. When everyone has room to grow. No one should be left out because the cost is too great or the technology too complex. We started with a little white credit card reader but haven’t stopped there. We’re empowering the independent electrician to send invoices, setting up the favorite food truck with a delivery option, helping the ice cream shop pay its employees, and giving the burgeoning coffee chain capital for a second, third, and fourth location. We’re here to help sellers of all sizes start, run, and grow their business—and helping them grow their business is good business for everyone.

Job Description

Square Payroll, one of the most rapidly growing products at Square, is hiring a Payroll Tax Operations Specialist to play an integral role in handling product filings and payments. We are looking for an experienced tax professional with keen attention to detail, experience with implementing and building process improvements, and strong critical thinking skills to help us deliver the highest quality reporting.

You Will:

  • Ensure Square Payroll customer tax payments and filings are always completed in an accurate, efficient and timely manner

  • Documenting, improving, and scaling tax compliance workflows to build out an efficient tax filing process

  • Provide the highest level of customer service while assisting customers with tax issues

  • Identify, document, and solve issues that may arise as a result of customer error or product bugs / limitations

  • Collaborate with the cross-functional team to ensure we’re building a seamless experience for our customers

  • Facilitate implementing internal controls and audit requirements, ensuring that our customers are in always in compliance



You Have:

  • Bachelor’s degree in accounting, economics, tax, business, or equivalent

  • 2-4 years of experience in tax and or payroll tax, experience with federal and state payroll tax filings a plus

  • Self-motivation with the desire for ownership and ability to operate independently in a fast paced, ever changing and innovative environment while working collaboratively across multiple functions

  • Strong attention to detail and accuracy, passionate about improving workflows and process

  • Excellent interpersonal and writing skills, comfortable communicating with our customers over phone and email

  • Strong familiarity with Microsoft Excel and Google Sheets

Additional Information

At Square, our purpose is to empower – within and outside of our walls. In order to build the best tools for the businesses and customers we support all over the world, we have to start at home with a workforce as diverse and empowered as our sellers. To this end, we take great care to evaluate all employees and job applicants equally, based on merit, competence, and qualifications. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage candidates from all backgrounds to apply and always consider qualified applicants with arrest and conviction records, in accordance with the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at) We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible. Perks At Square, we want you to be well and thrive. Our global benefits package includes: Healthcare coverage, Retirement Plans, Employee Stock Purchase Program, Meal reimbursements, Wellness perks, Paid parental leave, Flexible time off, Learning and Development resources