Production Lead, Cash App

  • New York, NY
  • Full-time

Company Description

Cash App is the fastest growing financial brand in the world. Built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic money app with over 15 million active monthly users. Loved by customers and by pop culture, we’ve held the #1 spot in finance on the App Store for almost two years, and our social media posts see more engagement in a day than most financial brands see in a year. With major offices in San Francisco, New York, St. Louis, Portland, Kitchener-Waterloo, and Melbourne, Cash App is bringing a better way to send, spend, and save to anyone who has ever sought an alternative to today’s banking system.

Job Description

We’re looking for an organized, proactive, and driven person to join Cash App’s marketing and brand team as the Production Lead. This is an opportunity to have a direct impact on the team that defines Cash App’s brand through inventive marketing programs and initiatives. The ideal candidate’s project management practices have been demonstrated in prior roles and they are willing to take on new challenges within a creative organization. 

You will:

  • Establish workflows across the Marketing org, ensuring the effective exchange of information and asset deliverables
  • Partner closely with the Marketing lead and Marketing Design lead to appropriately allocate resources for a multitude of concentric projects
  • Support multiple projects simultaneously
  • Effectively lead and clearly communicate overall campaign timelines, project deliverables, and resourcing needs 
  • Navigate contending priorities, allocate resources appropriately, and mitigate associated challenges
  • Handle day-to-day escalations and troubleshooting of production needs
  • Work closely with internal and external partner teams to identify more efficient workflows
  • Plan, lead, and execute internal and external workflows, ensuring an effective exchange of information and deliverables
  • Build relationships with your Marketing and Product counterparts to ensure that creative is considerate of all impacted stakeholders
  • Develop and track schedules, assets and budgets
  • Follow up with all project members and/or external partners to ensure on-time delivery
  • Act fast and be willing to make changes when the unexpected occurs 


You have:

  • Experience in a creatively-driven advertising agency or internal creative team
  • Expert knowledge of creative design processes and timelines across digital, print, animation, and copy
  • Ability to put together and production timelines and follow-up to ensure on-time delivery
  • Ability to communicate with creative team on design needs, including: design deliverable requirements for print and digital, copy needs, etc.
  • Basic knowledge of press-checking, proofing, and ensuring files are properly set up for print
  • Ability to modify files for printing needs in Adobe Illustrator and Adobe Photoshop
  • Demonstrated experience managing multiple vendor relationships and defining a partner/vendor roster
  • Patience and a demonstrated ability to systematically organize across many stakeholders/contributors
  • Experience articulating creative intent to others and proactively organizing partners to bring ideas to life
  • Shown ability to multi-task and run multiple projects while paying strict attention to detail
  • Works well with others in a collaborative environment
  • Shown ability to rally internal and external partners on projects
  • The ability to adapt to new situations quickly and think on your feet 
  • Hustle and determination
  • Established network of creative, production, photography, illustration, and freelance agency partners preferred
  • BA/BS degree required

Additional Information

Cash App treats all employees and job applicants equally. Every decision is based on merit, qualifications, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with each office’s corresponding state and city guidelines. Perks At Square, we want you to be well and thrive. Our global benefits package includes: Healthcare coverage, Retirement Plans, Employee Stock Purchase Program, Meal reimbursements, Wellness perks, Paid parental leave, Flexible time off, Learning and Development resources