Credit Risk Specialist

  • Atlanta, GA
  • Full-time

Company Description

We believe the economy is better when everyone has access. When everyone has room to grow. No one should be left out because the cost is too great or the technology too complex. We started with a little white credit card reader but haven’t stopped there. We’re empowering the independent electrician to send invoices, setting up the favorite food truck with a delivery option, helping the ice cream shop pay its employees, and giving the burgeoning coffee chain capital for a second, third, and fourth location. We’re here to help sellers of all sizes start, run, and grow their business—and helping them grow their business is good business for everyone.

Job Description

We are looking for a highly motivated finance professional to join Square’s world-class Risk organization to help understand and manage credit risk for sellers processing on Square. The ideal candidate will have an understanding of credit and financial analysis, and a desire to apply those skills in new and innovative ways to help Square grow our annual processing volume while controlling loss related to chargebacks. 

In this role, you will be responsible for conducting reviews of new and existing sellers, assessing credit risk associated with processing activity, and taking appropriate action in line with our risk policies. You will be comfortable in an operations environment, maintaining high quality standards while ensuring that we adhere to internal and seller-facing service-level agreements. You will have a thirst for knowledge—gathering insights, identifying areas for improvement, and contributing to key initiatives to push our team forward. Lastly, we expect you to be dynamic and adaptable, have a positive attitude, and be passionate for Square’s mission of Economic Empowerment. If all of this sounds exciting, you may be a good fit and we look forward to hearing from you!

Job Responsibilities

  • Perform reviews of high-risk seller accounts and take action in line with Square’s risk policies

  • Analyze risks associated with different seller business models and card processing patterns

  • Collect and review appropriate documentation necessary to assess and mitigate risk

  • Document decisions and rationale in accordance with our underwriting guidelines

  • Communicate with sellers via phone and email, including investigative-level conversations

  • Work effectively with internal partners including Fraud and Compliance, as well as multiple levels of management

  • Help identify process improvements and contribute to key Credit Risk projects and initiatives


  • Associate or Undergraduate degree in Finance, Economics, or Accounting desired

  • 1-2 years experience in credit, underwriting, finance, or related

  • Experience or demonstrated understanding in financial statement analysis

  • Previous experience in commercial banking or card processing a plus

  • Excellent organizational skills and attention to detail

  • Strong written and verbal communication skills

  • Self-starter; comfort dealing with ambiguity

  • Strong sense of accountability for helping our team achieve its collective goals and best-serve our customers 

  • Must be a team-oriented individual with a willingness to contribute new ideas, collaborate, and learn from and mentor others

Additional Information

At Square, our purpose is to empower – within and outside of our walls. In order to build the best tools for the businesses and customers we support all over the world, we have to start at home with a workforce as diverse and empowered as our sellers. To this end, we take great care to evaluate all employees and job applicants equally, based on merit, competence, and qualifications. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage candidates from all backgrounds to apply and always consider qualified applicants with arrest and conviction records, in accordance with the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at) We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible. Perks At Square, we want you to be well and thrive. Our global benefits package includes: Healthcare coverage, Retirement Plans, Employee Stock Purchase Program, Meal reimbursements, Wellness perks, Paid parental leave, Flexible time off, Learning and Development resources