Sales Operations Analyst, Caviar

  • San Francisco, CA
  • Full-time

Company Description

Caviar is changing the way businesses and consumers order food from restaurants. We believe that everyone should have access to the best eateries in their city without any hassles. Want your favorite burger joint, but hate the traffic and long lines? We're a team of passionate foodies solving that exact problem for your home and office. At Caviar, we believe in an environment that allows you to be creative and go beyond the call of duty. We're looking for exceptionally talented individuals who want to learn and grow with the company. Each and every day counts - you'll make a direct impact to the business starting from Day 1.

Job Description

We are building an amazing sales organization focused on developing deep relationships with the top restaurant partners. Our sales team has an infectiously positive attitude, incredible empathy for our restaurant partners, and a drive to win. We're looking for exceptionally talented individuals who want to learn and grow with the company. Each and every day counts - you'll make a direct impact to the business starting from Day 1. You will build the strategy, analytics, reporting, processes, and tools to dramatically accelerate our performance against ambitious targets.

The successful candidate will possess a passion for innovative analysis, strategy and execution, as well as the wherewithal to develop findings and recommendations that transcend the numbers. 

You will:

  • Own the metrics, reporting, and dashboards to enable data-driven decisions and performance insights across a distributed sales team

  • Design analyses for sales compensation and quotas, lead generation and management, funnel optimization, forecasting, market coverage and segmentation, etc.

  • Distill insights from sales reps’ pain points and optimize tools usage & processes

  • Identify opportunities and drive improvement of processes that enable the sales team to become more efficient

  • Own data quality in Salesforce and maintain a high level of data integrity

  • Develop customized features and solutions using the full Salesforce toolset, including custom objects and fields, validation rules, workflows, approval processes, etc.



You have:

  • Bachelor's degree required (major in analytical or technical field preferred)

  • 2-3 years of analytical experience (ideally in sales operations, consulting, or finance)

  • Experience with variable sales compensation, quota setting, and/or forecasting

  • Strong familiarity with Microsoft Excel/Google Sheets - elegant analyses and models

  • Ability to operate independently in a fast-paced/changing environment while working collaboratively across multiple functions

  • Creative problem-solving skills and willingness to build new deliverables/processes from scratch, owning results from brainstorm to execution

  • Excellent written and verbal communication skills

  • Experience with SQL a plus

  • Bonus: Salesforce Admin Certification (201 or 401)

Additional Information

At Square, our purpose is to empower – within and outside of our walls. In order to build the best tools for the businesses and customers we support all over the world, we have to start at home with a workforce as diverse and empowered as our sellers. To this end, we take great care to evaluate all employees and job applicants equally, based on merit, competence, and qualifications. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage candidates from all backgrounds to apply and always consider qualified applicants with arrest and conviction records, in accordance with the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at) We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible. Perks At Square, we want you to be well and thrive. Our global benefits package includes: Healthcare coverage, Retirement Plans, Employee Stock Purchase Program, Meal reimbursements, Wellness perks, Paid parental leave, Flexible time off, Learning and Development resources