Sales Operations Analyst, Caviar
- San Francisco, CA
We are building an amazing sales organization focused on developing deep relationships with the top restaurant partners. Our sales team has an infectiously positive attitude, incredible empathy for our restaurant partners, and a drive to win. We're looking for exceptionally talented individuals who want to learn and grow with the company. Each and every day counts - you'll make a direct impact to the business starting from Day 1. You will build the strategy, analytics, reporting, processes, and tools to dramatically accelerate our performance against ambitious targets.
The successful candidate will possess a passion for innovative analysis, strategy and execution, as well as the wherewithal to develop findings and recommendations that transcend the numbers.
Own the metrics, reporting, and dashboards to enable data-driven decisions and performance insights across a distributed sales team
Design analyses for sales compensation and quotas, lead generation and management, funnel optimization, forecasting, market coverage and segmentation, etc.
Distill insights from sales reps’ pain points and optimize tools usage & processes
Identify opportunities and drive improvement of processes that enable the sales team to become more efficient
Own data quality in Salesforce and maintain a high level of data integrity
Develop customized features and solutions using the full Salesforce toolset, including custom objects and fields, validation rules, workflows, approval processes, etc.
Bachelor's degree required (major in analytical or technical field preferred)
2-3 years of analytical experience (ideally in sales operations, consulting, or finance)
Experience with variable sales compensation, quota setting, and/or forecasting
Strong familiarity with Microsoft Excel/Google Sheets - elegant analyses and models
Ability to operate independently in a fast-paced/changing environment while working collaboratively across multiple functions
Creative problem-solving skills and willingness to build new deliverables/processes from scratch, owning results from brainstorm to execution
Excellent written and verbal communication skills
Experience with SQL a plus
Bonus: Salesforce Admin Certification (201 or 401)