Human Resources Specialist

  • Oakland, CA, USA
  • Full-time

Company Description

We believe the economy is better when everyone has access. When everyone has room to grow. No one should be left out because the cost is too great or the technology too complex. We started with a little white credit card reader but haven’t stopped there. We’re empowering the independent electrician to send invoices, setting up the favorite food truck with a delivery option, helping the ice cream shop pay its employees, and giving the burgeoning coffee chain capital for a second, third, and fourth location. We’re here to help sellers of all sizes start, run, and grow their business—and helping them grow their business is good business for everyone.

Job Description

We are looking for an HR Specialist to provide programmatic and tactical support for our HRBP team. In this role, you will partner closely with HRBPs to drive HR programs and initiatives to completion. You will be on the frontline collaborating with cross-functional partners to oversee and deploy projects both within specific business units and functions, as well as company-wide programs. Success in this role means helping HRBPs turn ideas into reality and effectively coordinating and delivering impactful People programs to drive employee engagement. You will also help innovate and improve these programs as we continue to scale.

The ideal candidate is a self-motivated team player with a strong sense of ownership and a "get things done" attitude. You’re effective at managing multiple projects at once, very detail-oriented and organized, like to be busy and productive, learn quickly, and have a track record of being adaptable in a fluid, high-growth environment.

You will:

  • Execute on both administrative and project-based work across various HR programs, such as the annual performance review cycle, bi-annual promotion cycle, and Pulse survey

  • Be responsible for the end-to-end project management of ad-hoc initiatives, such as team reorgs, talent reviews, team-building exercises, and M&A work

  • Assist HRBPs in creating, preparing, and analyzing surveys and reports

  • Build and maintain a highly effective and collaborative partnership with cross-functional teams such as HR Operations, People Analytics, Compensation, Benefits, Talent, IT, and Security

  • Escalate concerns beyond your scope and navigate employees and leads to the right point of contact when that contact is not you




You have:

  • BA/BS degree or equivalent practical experience

  • 3-5 years of operational, project management, and/or program management experience

  • Strong analytical and problem-solving skills, with a successful track record of implementing processes that scale

  • Excellent communication skills (written, verbal, presentation, and interpersonal), with an ability to build partnerships and establish rapport and credibility at all levels

  • An ability to work independently  to manage multiple ongoing projects and programs with high attention to detail and organizational skills

  • Exceptional ethics around confidentiality and highly sensitive information

Even better:

  • Experience working with HR systems (e.g. Workday, Visier, Glint)

  • HR, people operations, or executive admin experience

Additional Information

At Square, our purpose is to empower – within and outside of our walls. In order to build the best tools for the businesses and customers we support all over the world, we have to start at home with a workforce as diverse and empowered as our sellers. To this end, we take great care to evaluate all employees and job applicants equally, based on merit, competence, and qualifications. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage candidates from all backgrounds to apply and always consider qualified applicants with arrest and conviction records, in accordance with the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at) We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible. Perks At Square, we want you to be well and thrive. Our global benefits package includes: Healthcare coverage, Retirement Plans, Employee Stock Purchase Program, Meal reimbursements, Wellness perks, Paid parental leave, Flexible time off, Learning and Development resources