Compliance Ops Support

  • St. Louis, MO
  • Full-time

Company Description

We believe the economy is better when everyone has access. When everyone has room to grow. No one should be left out because the cost is too great or the technology too complex. We started with a little white credit card reader but haven’t stopped there. We’re empowering the independent electrician to send invoices, setting up the favorite food truck with a delivery option, helping the ice cream shop pay its employees, and giving the burgeoning coffee chain capital for a second, third, and fourth location. We’re here to help sellers of all sizes start, run, and grow their business—and helping them grow their business is good business for everyone.

Job Description

The mission of the Due Diligence Support team at Square is to perform Know-Your-Customer (KYC) and other ongoing reviews to meet our regulatory, payment network, and partnership requirements. We actively monitor to ensure the safety and soundness of the Square system and maintain a healthy, compliant user base. 

You Will: 

  • Conduct high quality initial and ongoing due diligence reviews on high risk customers, and document review findings in a manner that is clear and complete
  • Liaise with Business partners across Compliance, Risk, Customer Success and Sales teams 
  • Become an expert in KYC due diligence review processes
  • Complete Ad hoc requests as necessary
  • Complete due diligence on domestic and international accounts


You Have:

  •  Familiarity with relevant BSA/AML laws and regulations as well as industry best practices 
  • Excellent verbal and written communication skills 
  • An ability to self-manage time sensitive directives and work with team members of all levels 
  • An ability to work in a fast-paced and dynamic environment 
  • 2+ years experience in BSA/AML or Fraud related work, preferably in the payments space
  • Detail-oriented, familiarity with internet search tools and techniques
  • Previous experience conducting KYC reviews and/ or due diligence reviews with a financial institution or payment-focused company
  • Familiarity with Mac OS


  • 4-year college degree in business or criminal justice, or equivalent practical experience


Additional Information

At Square, our purpose is to empower – within and outside of our walls. In order to build the best tools for the businesses and customers we support all over the world, we have to start at home with a workforce as diverse and empowered as our sellers. To this end, we take great care to evaluate all employees and job applicants equally, based on merit, competence, and qualifications. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage candidates from all backgrounds to apply and always consider qualified applicants with arrest and conviction records, in accordance with the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at) We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible. Perks At Square, we want you to be well and thrive. Our global benefits package includes: Healthcare coverage, Retirement Plans, Employee Stock Purchase Program, Meal reimbursements, Wellness perks, Paid parental leave, Flexible time off, Learning and Development resources