Compliance - Governance Program Manager

  • San Francisco, CA
  • Full-time

Company Description

We believe the economy is better when everyone has access. When everyone has room to grow. No one should be left out because the cost is too great or the technology too complex. We started with a little white credit card reader but haven’t stopped there. We’re empowering the independent electrician to send invoices, setting up the favorite food truck with a delivery option, helping the ice cream shop pay its employees, and giving the burgeoning coffee chain capital for a second, third, and fourth location. We’re here to help sellers of all sizes start, run, and grow their business—and helping them grow their business is good business for everyone.

Job Description

The Governance team is responsible for the Compliance teams coordinated and overarching strategy for foundational compliance anti-money laundering program elements that influence each area of the team. Their focus includes management of governing Compliance policies across all markets and products, risk assessments, audits, training, vendor management and due diligence, regulatory change management and the Compliance teams role in all Board oversight.

The Program Manager will work internally alongside the Compliance Product Program Managers and the Compliance Leads. Additionally, the Program Manager will also collaborate cross-functionally with other teams at Square and external parties.

You will:

  • Lead external audits and examinations from the Compliance side, as well as manage any necessary remediation efforts

  • Assist in the creation of Compliance specific content that is included in the materials distributed to the Board of Directors across markets

  • Work cross-functionally with Internal Audit, Legal, and other teams within Square on a regular basis in support of our BSA/AML Program

  • Conduct and implement ongoing enhancements to our AML risk assessment program

  • Assist in the end-to-end implementation of assigned initiatives

  • Manage vendors that support our Compliance team, as well as conduct compliance due diligence on prospective vendors across the company

  • Manage and administer legally required company-wide trainings

  • Performs additional duties as assigned or requested


You have:

  • Minimum three years of work experience in a project management based role

  • Bachelors degree or equivalent experience
  • Minimum three years of work experience in a project management based role
  • 5-8 years experience in a compliance anti-money laundering program within the financial services space
  • 3+ years of experience in the governance of a compliance program
  • Bachelors degree or equivalent experience

  • 5-10 years of experience in the governance of a compliance anti-money laundering program within the financial services space

  • A strong analytical approach to create substantiated solutions

  • Clear and effective written skills that reflect high attention to detail

  • Excellent interpersonal communication skills

  • Strong organizational skills with the ability to manage competing priorities

  • Adaptability in an agile and fast-paced environment

  • Ability to independently collaborate with team members of all levels, as well as cross-functional partners

  • A mindset to deliver results proactively, resourcefully, and methodically

Additional Information

At Square, our purpose is to empower – within and outside of our walls. In order to build the best tools for the businesses and customers we support all over the world, we have to start at home with a workforce as diverse and empowered as our sellers. To this end, we take great care to evaluate all employees and job applicants equally, based on merit, competence, and qualifications. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage candidates from all backgrounds to apply and always consider qualified applicants with arrest and conviction records, in accordance with the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at) We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.