Senior Engineering Manager, Customers + Virtual Terminal

  • San Francisco, CA
  • Full-time

Company Description

We believe the economy is better when everyone has access. When everyone has room to grow. No one should be left out because the cost is too great or the technology too complex. We started with a little white credit card reader but haven’t stopped there. We’re empowering the independent electrician to send invoices, setting up the favorite food truck with a delivery option, helping the ice cream shop pay its employees, and giving the burgeoning coffee chain capital for a second, third, and fourth location. We’re here to help sellers of all sizes start, run, and grow their business—and helping them grow their business is good business for everyone.

Job Description

The Customers + Virtual Terminal Org helps our merchants simplify their business processes and day-to-day work, and builds the tools and apps that support the relationship between our merchants and their patrons. The resulting products from this combined team are used cross-functionally within Square’s ecosystem to aid in the growth and success of our merchants. And when they’re successful, so are we.  

As an Engineering Manager on the team, you will be responsible for driving the technical direction of the team, managing product goals, contributing to product strategy, and hiring and scaling your team. You will work with leaders across the company, collaborate with world class product managers and designers, and have a seat at the table of the Customers + Virtual Terminal leadership team. Operating with scale and speed, we’re proud to have built an exceptional team of engineers who are just getting started – and as a manager, you guide the way.


  • Help set broad direction and vision for the team while implementing delightful experiences for our sellers

  • Build a world-class team by hiring exceptional talent, coaching and developing your team, cultivating pragmatic engineering decision-making, and leveraging your technical expertise to constantly raise the bar

  • Lead and participate in critical technical, design, and product discussions with leaders across our product and operations

  • Own the success of your team's product and deliver quantifiable results in a timely manner

  • Build systems, services, and product features across multiple platforms that have immediate impact on customers



  • BA/BS degree in computer science or equivalent

  • 8+ years of software development experience

  • 3+ years of experience managing teams with 10+ developers

  • Strong technical background in developing products, services or platforms

  • Ability to lead and cultivate a sense of ownership, accountability & urgency in the team

  • Experience collaborating with engineering leaders and cross-functional team members

  • Ability to provide technical mentorship and guidance to the team

Technologies we use and teach

  • Ruby on Rails, Java

  • Ember.js

  • RPC, REST APIs, Protobuf

  • MySQL

Additional Information

At Square, our purpose is to empower – within and outside of our walls. In order to build the best tools for the businesses and customers we support all over the world, we have to start at home with a workforce as diverse and empowered as our sellers. To this end, we take great care to evaluate all employees and job applicants equally, based on merit, competence, and qualifications. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage candidates from all backgrounds to apply and always consider qualified applicants with arrest and conviction records, in accordance with the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at) We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.