Caviar Restaurant Partnership Manager

  • Chicago, IL, USA
  • Full-time

Company Description

Caviar is changing the way businesses and consumers order food from restaurants. We believe that everyone should have access to the best eateries in their city without any hassles. Want your favorite burger joint, but hate the traffic and long lines? We're a team of passionate foodies solving that exact problem for your home and office. At Caviar, we believe in an environment that allows you to be creative and go beyond the call of duty. We're looking for exceptionally talented individuals who want to learn and grow with the company. Each and every day counts - you'll make a direct impact to the business starting from Day 1.

Job Description

Our close partnerships with exceptional restaurants are a core differentiator for Caviar.  With each restaurant partner, there are opportunities to enhance both sales performance and operations after we launch. Were looking for a talented, savvy relationship builder to join us in this high-impact account management and business development role.


As a Restaurant Partnership Manager, you will build and define relationships with Chicagoland restaurants to enhance their experience with Caviar and grow their business. You'll focus on growth efforts, including account management, marketing opportunities, restaurant location expansion, menu optimization, operational troubleshooting,  and more. Youll renegotiate contracts and work with our top partners on sales-like initiatives. Youll push on scalable solutions and always make data-driven decisions. The name of the game is driving mutually beneficial growth to Caviar and our restaurant partners.


You will:

  • Drive core business results by actively growing Caviars existing restaurant partnerships

  • Build key partnerships through proactive engagement and account management, serving as a primary point-of-contact for business owners

  • Strategically optimize all aspects of our partners experience and performance on Caviar, from their online menus, to in-store operations, to creative marketing campaigns

  • Achieve and consistently exceed quarterly business objectives

  • Collaborate closely with Business, Marketing, Operations, Support, and Product teams to analyze and solve partner needs, communicate best practices, and inform our business and product roadmap

  • Grow professionally on a high-impact, results-oriented team at one of the worlds most exciting technology companies



You have:

  • A minimum of 3 years experience in a results-driven sales, account management, or business development role

  • World-class people, sales, and trust-based skills

  • A proven ability to get things done, manage your time and prioritize for impact

  • The ability to proactively identify opportunities and create clarity from ambiguity

  • Strong follow up and organizational skills, as well as strong resiliency -- managing a lot of moving pieces, as well as addressing blockers and objections along the way is an exciting challenge for you vs a drain.

  • Strong communication skills including active listening and the ability to influence others, as well as the ability to consistently keep colleagues, team members and other key stakeholders aligned

  • A knack for designing your efforts to scale through smart process and collaboration

  • The judgment to operate autonomously while collaborating closely with others

  • Experience working cross-functionally across roles and geographies

  • A deep love of amazing food, restaurants, and the desire to consistently provide an exceptional experience to stakeholders and customers, both internally and externally

  • An ability to use data to gain insights on business opportunities and tell a compelling, visual story

Additional Information

At Square, our purpose is to empower – within and outside of our walls. In order to build the best tools for the businesses and customers we support all over the world, we have to start at home with a workforce as diverse and empowered as our sellers. To this end, we take great care to evaluate all employees and job applicants equally, based on merit, competence, and qualifications. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage candidates from all backgrounds to apply and always consider qualified applicants with arrest and conviction records, in accordance with the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at) We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.