Hardware PLM Analyst

  • San Francisco, CA
  • Full-time

Company Description

We believe the economy is better when everyone has access. When everyone has room to grow. No one should be left out because the cost is too great or the technology too complex. We started with a little white credit card reader but haven’t stopped there. We’re empowering the independent electrician to send invoices, setting up the favorite food truck with a delivery option, helping the ice cream shop pay its employees, and giving the burgeoning coffee chain capital for a second, third, and fourth location. We’re here to help sellers of all sizes start, run, and grow their business—and helping them grow their business is good business for everyone.

Job Description


We are looking for a dedicated PLM Analyst to lead the change management process for hardware products. You will be responsible for managing the PLM system for all products; this includes leading the change management process through ECOs and Deviations to Implementation. You will also help the team identify improvement opportunities and build tools to drive efficiency/accuracy for material management, process, and tracking activities at the factories for both NPI and sustaining.

You will:

  • Work cross-functionally with engineering and operations to develop BOMs: creation of documentation and part numbers as well as BOM structure

  • Initiate and manage ECOs to document and communicate changes of the BOM to our contract manufacturers

  • Assist PLM Administrator on process / maintenance of system, including system training

  • Build strong relationships with our contract manufacturers to roll out changes and track implementation to closure

  • Conduct regular audits of our contract manufacturers BOMs and change management process

  • Collaborate with the cross-functional team to identify improvements to our business processes to drive best practices.

  • Support the cross functional team with consistent documentation and reporting

  • Maintain all PLM content to comply with regulatory requirements


You have:

  • Bachelor’s degree plus minimum 5 years experience in a supply chain or similar operations role.

  • Experience with BOM (Bill of Materials) management for consumer electronics products using a PLM system

  • Great attention to detail with strong written/verbal communication skills

  • Exceptional analytical and Excel skills

Products we work on:

  • Square Card Reader

  • Square Stand

  • Square Register

  • Square Terminal

  • ...Many more to come

Additional Information

At Square, our purpose is to empower – within and outside of our walls. In order to build the best tools for the businesses and customers we support all over the world, we have to start at home with a workforce as diverse and empowered as our sellers. To this end, we take great care to evaluate all employees and job applicants equally, based on merit, competence, and qualifications. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage candidates from all backgrounds to apply and always consider qualified applicants with arrest and conviction records, in accordance with the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)squareup.com. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.