Legal Operations eBilling Coordinator

  • San Francisco, CA
  • Full-time

Company Description

We believe the economy is better when everyone has access. When everyone has room to grow. No one should be left out because the cost is too great or the technology too complex. We started with a little white credit card reader but haven’t stopped there. We’re empowering the independent electrician to send invoices, setting up the favorite food truck with a delivery option, helping the ice cream shop pay its employees, and giving the burgeoning coffee chain capital for a second, third, and fourth location. We’re here to help sellers of all sizes start, run, and grow their business—and helping them grow their business is good business for everyone.

Job Description

Legal Operations is a multi-disciplinary team charged with improving and maintaining the Legal team's internal processes, systems, and technology tools. Our responsibilities include vendor/financial management & legal spend, contracts management, knowledge management, increasing overall operational effectiveness by implementing new technologies and policies, and special projects. Working collaboratively across Square, we keep Legal a well-oiled machine.

As a Legal Operations eBilling Coordinator you will administer the department’s eBilling platform, enforce our Billing Guidelines, review and analyze external spend and interact with Square’s legal vendors.  With a strong financial acumen and an eye for detail, you will help execute our goal to reduce legal spend, while improving visibility, value, and forecasting.

You will:

  • Primary contact for invoice and vendor management (internally & externally)

  • Partner with Legal Leads to understand unique billing and financial requirements with their law firm partners and legal vendors

  • Manage invoice process, including audits for data accuracy, adherence of billing guidelines, and financial controls

  • Analyze rejections/deductions, troubleshoot and resolve issues, coordinate and process revisions/adjustments

  • Monitor and reconcile invoices between eBilling and AP systems

  • Manage law firm and vendor onboarding process

  • Provide routine and ad hoc analysis and reporting; proactively identify trends influencing legal spending

  • Liaise with Legal Ops Lead and Accounting to manage monthly accruals

  • Facilitate training sessions on eBilling platform

  • Develop playbooks on fee arrangements, discounts and other data to act as resources when auditing portfolio of outside counsel/vendors

  • Identify opportunities to improve processes, share best practices, and improve efficiency with the Legal team’s eBilling and financial processes.

  • Support and manage various ad hoc projects within the team as needed


You have:

  • 3+ years experience in the areas of accounts payable or accounting; preference for legal specific experience (in-house or law firm)

  • Experience working in eBilling platforms; preference for experience in Simple Legal or Legal Tracker

  • Possess deep understanding of AP principles and ensuring compliance with legal billing guidelines

  • Advanced Excel skills (i.e. creating and manipulating pivot tables, formulas, formatting) strongly preferred

  • The ability to build strong relationships within the Counsel team, and other cross-functional stakeholders including AP, Procurement, Accounting, Infosec, IT,  and other operational teams

  • Strong attention to detail; conscientious attitude and commitment to quality and accuracy

  • Strong client service orientation; solutions oriented

  • A team player attitude; can easily handle multi-tasking between shifting priorities

Additional Information

At Square, our purpose is to empower – within and outside of our walls. In order to build the best tools for the businesses and customers we support all over the world, we have to start at home with a workforce as diverse and empowered as our sellers. To this end, we take great care to evaluate all employees and job applicants equally, based on merit, competence, and qualifications. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage candidates from all backgrounds to apply and always consider qualified applicants with arrest and conviction records, in accordance with the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at) We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.