Product Manager, Payments

  • San Francisco, CA
  • Full-time

Company Description

We believe the economy is better when everyone has access. When everyone has room to grow. No one should be left out because the cost is too great or the technology too complex. We started with a little white credit card reader but haven’t stopped there. We’re empowering the independent electrician to send invoices, setting up the favorite food truck with a delivery option, helping the ice cream shop pay its employees, and giving the burgeoning coffee chain capital for a second, third, and fourth location. We’re here to help sellers of all sizes start, run, and grow their business—and helping them grow their business is good business for everyone.

Job Description

As a Product Manager at Square, you will be responsible for driving product initiatives from inception through execution. In this role you will collaborate closely with designers, engineers, analysts, and other cross-functional team members within the organization to ensure that our products amaze and delight our users. You will be focused on making the process of adding and moving funds from you Square balance as intuitive and easy as possible, helping sellers ‘get paid’ reliably, and immediately using Instant Deposit if they choose.

You will:

  • Own delivery of product initiatives and releases

  • Develop seller empathy in multiple markets to inform your road map, balancing current and future needs

  • Write user narratives to imagine the experience a customer may have

  • Define, document, and communicate objectives, requirements and constraints for product initiatives and releases

  • Collaborate with engineers and designers to edit the service and product

  • Communicate development status and document progress toward milestones

  • Prioritize and sequence product initiatives against a mandate

  • Perform market research and analysis

  • Represent the team with cross-functional partners and senior company leaders in order to align resources and prioritization


You have:

  • A track record of shipping and iterating on successful products with cross-functional teams

  • Prior experience building complex full-stack products, ideally in mobile; Prior experience as an engineer or in the ecommerce/retail or payments industry is a plus.

  • Great interpersonal and communication skills that shine when you’re talking with a customer or engaging a cross-functional audience

  • Demonstrated leadership, the ability to drive product strategy and work well with senior engineers and designers.

  • An analytical and metrics driven work style that leverages data to make informed decisions

  • You thrive in a fast-paced and dynamic environment.

  • Excellent organization and prioritization skills

  • 5+ years of product management experience or equivalent

  • Passion for Square’s mission and with new technology.

Additional Information

At Square, our purpose is to empower – within and outside of our walls. In order to build the best tools for the businesses and customers we support all over the world, we have to start at home with a workforce as diverse and empowered as our sellers. To this end, we take great care to evaluate all employees and job applicants equally, based on merit, competence, and qualifications. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage candidates from all backgrounds to apply and always consider qualified applicants with arrest and conviction records, in accordance with the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at) We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.