Compliance Specialist
- Full-time
- Current Square Employee?: Apply via go/jobs with your Square email.
Company Description
Job Description
We started with a simple ideathat everyone should be able to accept debit and credit cardsand weve been rethinking buying and selling ever since.For sellers, were creating one cohesive service to run your entire business, from a register in your pocket to analytics on your laptop. For buyers, were making it faster to order from the businesses you love and more fun to pay your friends back.Buying and selling sound like simple thingsand they should be. Somewhere along the way, they got complicated. Were working hard to make commerce easy for everyone.
The mission of the individual is to support day-to-day operations associated with regulatory, payment network, and partnership requirements. The team actively engages in monitoring for money laundering activity along with ensuring the safety and soundness of the Square system, and maintain a healthy, compliant user base. In a constantly evolving and dynamic environment, this role requires managing multiple touch points including running day-to-day operations and managing internal/external relationships. Other areas of responsibility include sanction listing reviews, fraud reporting and liaison with law enforcement agencies.
You will:
Conduct due diligence reviews on Square merchant and customer accounts as part of Square's KYC policy
Monitor and act upon compliance-related alerts
Investigate and report suspicious activity in accordance to regulatory requirements
Ensure all daily operation deliverables are met within established SLAs
Work collaboratively with team to develop best practice and optimise operational efficiency
Communicate with Square customers via email, CRM and telephone on compliance-related matters
Work cross-functionally with Support, Risk, and other operations teams within Square
Qualifications
You have:
1 to 3 years in an operations role with a financial service firm, preferably in the Compliance field
Previous experience in an account analysis or research role
Detail-oriented, familiarity with internet search tools and techniques
A strong analytical approach to create substantiated solutions
Adept communication skills when dealing with possible bad actors with a detective-like mentality
Excellent verbal and written communication skills - previous CRM experience in a customer-facing role a plus
Ability to work in a fast-paced and dynamic environment with a drive to deliver outstanding results
Top notch work ethics
Self starter who can perform flawlessly with minimal supervision
Analytical mindset driving high quality decisions
Ability to work cross functionally with other internal groups