Analyst, Risk Strategy & Analytics
- San Francisco, CA
We believe the economy is better when everyone has access. When everyone has room to grow. No one should be left out because the cost is too great or the technology too complex. We started with a little white credit card reader but haven’t stopped there. We’re empowering the independent electrician to send invoices, setting up the favorite food truck with a delivery option, helping the ice cream shop pay its employees, and giving the burgeoning coffee chain capital for a second, third, and fourth location. We’re here to help sellers of all sizes start, run, and grow their business—and helping them grow their business is good business for everyone.
In Risk Strategy and Analytics at Square, you'll design, build, and operationalize systems and processes to root out high-risk activity across the Square platform of products. We are looking for an analyst to join our Risk Strategy and Analytics team, which is directly responsible for the most complex process and analytical work in the organization.
The Risk Strategy Analyst will leverage analytical and project management skills to drive Risk efficiency and effectiveness throughout Square. You will work hand in hand with Square’s product teams and partner closely with many organizations across the business -- e.g., data science, engineering, finance, operations, sales, and more. You will have the opportunity to drive innovation and influence Square’s global Risk roadmap, programs, and processes.
You will also manage top level Risk KPIs, establish core operational metrics, and drive process improvements through analysis. The analyst is also responsible for building and coordinating executive presentation materials for Square’s leadership team. The ideal candidate possesses exceptional analytical, cross-functional, and communication skills. This role will require a bias toward taking action in a fast-paced environment.
Diagnose problems and develop compelling, data-driven recommendations
Partner with Product, Engineering, and Data Science teams to design solutions to operations problems, influence product roadmaps, and solution new products/processes
Manage the development, reporting, and visualization of key performance indicators for the entire Risk organization
Drive innovative risk solutions through third party evaluation and integration with a focus on improving the seller experience
Design and develop executive presentations for Square’s leadership and board members
A BS/BA in Statistics, Mathematics, Operations Research, Management Science, Computer Science, or a related technical field, OR BS/BA in Criminal Justice, Economics, Business, or a related business field
3-6 years of relevant experience (or masters & 2-4 years)
Strong analytical skills and problem solving ability
Intermediate proficiency in SQL
Experience with designing and creating data visualizations (e.g. Tableau, Looker)
The ability to answer unstructured business questions and work independently to drive projects and analytical tasks to conclusion
A strong passion for Square’s mission
Experience and interest in risk, trust & safety, payments, or spam prevention
Experience with scripting and data analysis programming languages (e.g. Python, R, etc)
Experience using statistics and machine learning to solve complex business problems
Consulting / project management experience
At Square, our purpose is to empower – within and outside of our walls. In order to build the best tools for the businesses and customers we support all over the world, we have to start at home with a workforce as diverse and empowered as our sellers. To this end, we take great care to evaluate all employees and job applicants equally, based on merit, competence, and qualifications. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage candidates from all backgrounds to apply and always consider qualified applicants with arrest and conviction records, in accordance with the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)squareup.com. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.