General Manager, Pacific Northwest (Caviar)

  • Seattle, WA
  • Full-time

Company Description

Caviar is changing the way businesses and consumers order food from restaurants. We believe that everyone should have access to the best eateries in their city without any hassles. Want your favorite burger joint, but hate the traffic and long lines? We're a team of passionate foodies solving that exact problem for your home and office. At Caviar, we believe in an environment that allows you to be creative and go beyond the call of duty. We're looking for exceptionally talented individuals who want to learn and grow with the company. Each and every day counts - you'll make a direct impact to the business starting from Day 1.

Job Description

This role can be based in Portland, OR or Seattle, WA

Square is building the future of food ordering as a part of a broader ecosystem of products to help businesses grow. We are looking for an entrepreneurial General Manager in one of our most important markets.  The Pacific Northwest General Manager is an extraordinarily talented individual who will lead the way as we expand in the PNW. You'll define the local strategy using data-driven insights, lead a team of sales, marketing, account management and operations managers to execute and ultimately be responsible for P&L results.  You'll also make key personnel decisions, scale operations, generate new business through local BD efforts and influence our product roadmap and our national strategy. Consider yourself the CEO of the territory.

You will:

  • Serve as the CEO for the PNW market and be fully responsible for the top-line and bottom-line results of the market

  • Define the winning local strategy and execute it successfully

  • Be a thought leader for Caviar leadership using data-driven insights and problem solving

  • Develop and inspire a team of sales, operations, account management and marketing managers/leads to deliver on bold growth and service objectives

  • Seek out new business development opportunities within the market (partnerships, co-marketing and sponsorship opportunities)

  • Represent Caviar at local events and with local PR

  • Collaborate and influence cross-functionally to shape our product and national strategy for restaurants, diners and couriers

  • Be scrappy and hands-on: you are not afraid to roll up your sleeves and get the job done



You have:

  • 6+ years of experience in management consulting, business development and/or operations (an MBA and experience working for a startup are pluses)

  • World-class analytical skills and data-driven decision making

  • Great people skills, experience building exceptional teams and collaborating effectively with cross-functional leaders

  • Strong salesmanship, an entrepreneurial spirit, extreme ownership and a growth mindset

  • A bias for executing quickly and aggressively; you can find a way to get things done

  • A deep love of food and restaurants; enjoys constantly being out in the local food & beverage community

  • Deep knowledge and understanding of your local market

  • Consistently delivers an amazing experience to stakeholders, both internal and external

  • Good product sensibility - thinks deeply about product as a point of leverage, and can provide valuable feedback and insights to product team

  • High tolerance for rejection and the unknown

Additional Information

At Square, our purpose is to empower – within and outside of our walls. In order to build the best tools for the businesses and customers we support all over the world, we have to start at home with a workforce as diverse and empowered as our sellers. To this end, we take great care to evaluate all employees and job applicants equally, based on merit, competence, and qualifications. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage candidates from all backgrounds to apply and always consider qualified applicants with arrest and conviction records, in accordance with the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at) We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.