Regulatory Licensing and Examination Manager, Lending

  • San Francisco, CA
  • Full-time

Company Description

We believe everyone should be able to participate and thrive in the economy. So we’re building tools that make commerce easier and more accessible to all. We started with a little white credit card reader but haven’t stopped there. Our new reader helps our sellers accept chip cards and NFC payments, and our Cash app lets people pay each other back instantly. We’re empowering the independent electrician to send invoices, setting up the favorite food truck with a delivery option, helping the ice cream shop pay its employees, and giving the burgeoning coffee chain capital for a second, third, and fourth location. Let’s shorten the distance between having an idea and making a living from it. We’re here to help sellers of all sizes start, run, and grow their business—and helping them grow their business is good business for everyone.

Job Description

Are you a one-person center of operational excellence?

Do you have a passion for conceptualizing, implementing and sustaining effective protocols and organizational structures?

Do you have intellectual curiosity and great people skills?

This may be the perfect role for you!

Square relies on licenses from state and federal financial regulators throughout the U.S to issue many of its products.  The core mission of the Regulatory Licensing and Examination Manager, Lending is to uphold Square's licensing and other regulatory obligations in the lending space, which are critical to the company’s success. Chief among the role’s responsibilities are tracking, interpreting and implementing legal and regulatory requirements, timely filing regulatory reports and regulatory submissions and the congenial, effective management of day-to-day communications with regulators. More broadly, the successful candidate will be a project managing and executing champion, partnering with internal stakeholders in legal, finance, analytics, product and other teams, to ensure that Square is compliant with applicable requirements while, to the extent possible, streamlining regulatory impact and facilitating innovation.  

You will:

  • Manage a licensing program that fulfills our legal and regulatory responsibilities, while endeavoring to minimize business and product impact

  • Execute exhaustive regulatory reporting requirements by gathering data from multiple and disparate internal stakeholders, harmonizing data and ensuring that all reports are submitted with care and on time

  • Cultivate and maintain strong, working relationships with state and federal regulators through among other things, exercising respectfulness and social intelligence generally, clear and effective communication and demonstrating sensitivity and timeliness in responding to regulatory requests

  • Coordinate and oversee state and federal regulatory examinations, partnering with internal stakeholders to ensure satisfactory regulatory examination results

  • Track, interpret and operationalize legal and regulatory requirements, partnering with internal and external stakeholders as necessary


You have:

  • A BA/BS degree

  • Intellectual curiosity about and/or familiarity with lending regulations, and financial services industry best practices

  • Passion for creating and implementing efficient operational and logistical efficiencies and strong organizational and process management skills generally

  • Respectfulness, sensitivity, and personal integrity, in all dealings with teammates, internal stakeholders, regulators and other third parties

  • 2+ years experience in legal, compliance, or regulatory affairs, preferably in the lending space

  • Strong communication, critical thinking, analytical, and problem-solving skills, particularly in interpreting and articulating legal and regulatory obligations

  • The stamina to work in a fast-paced and dynamic environment and the drive to deliver extraordinary results

Additional Information

At Square, our purpose is to empower – within and outside of our walls. In order to build the best tools for the businesses and customers we support all over the world, we have to start at home with a workforce as diverse and empowered as our sellers. To this end, we take great care to evaluate all employees and job applicants equally, based on merit, competence, and qualifications. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage candidates from all backgrounds to apply and always consider qualified applicants with arrest and conviction records, in accordance with the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at) We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.