Product Designer - Senior Level, Square Capital

  • San Francisco, CA
  • Full-time

Company Description

We believe everyone should be able to participate and thrive in the economy. So we’re building tools that make commerce easier and more accessible to all. We started with a little white credit card reader but haven’t stopped there. Our new reader helps our sellers accept chip cards and NFC payments, and our Cash app lets people pay each other back instantly. We’re empowering the independent electrician to send invoices, setting up the favorite food truck with a delivery option, helping the ice cream shop pay its employees, and giving the burgeoning coffee chain capital for a second, third, and fourth location. Let’s shorten the distance between having an idea and making a living from it. We’re here to help sellers of all sizes start, run, and grow their business—and helping them grow their business is good business for everyone.

Job Description

***For consideration, please submit a link to your portfolio***

From the beginning, Design has played a central role in Square’s product development process. Whether it’s crafting the user interface our Sellers rely on to run their businesses or designing a landing page for a new product, the Design team is involved at every step. We’re responsible for creating the brand promise customers have in their first interaction with Square Capital and ensuring we deliver on that promise in every aspect of the experience. It’s crucial we communicate confidence and credibility at every step.

The Capital Design Team is highly collaborative and you will work closely with product managers, engineers, marketers, and data scientists to create world-class experiences for our customers. As a member of our team, you'll be responsible for the design and execution of our customers’ experiences with the Square Capital product. This includes feature development, information architecture, visual design, prototyping and overseeing implementation.

This is a very senior role and we’re looking for someone motivated by complex problems. You’ll be directly responsible for decisions that influence the product and roadmap. On this team, your work will span from core features to experimental projects. We believe in generalists who have a hand in each stage of the product development process, so Product Designers at Square take projects from whiteboard sketches to final visual specifications.


You'll fit right in if you...

  • Have 7+ years designing for digital products.

  • Think in scalable systems, not one-off solutions.

  • Design for the entire product process from flows to interactions at a granular level

  • Have a strong portfolio of product design with detailed interactions

  • Embrace constructive criticism as part of the iterative design process and can clearly articulate your design decisions

  • Are experienced working with and contributing to a product style guide

  • Feel confident creating new visual directions, including color theory and typography, and ensuring they’re carried out consistently

  • Pride yourself on unparalleled collaboration skills and you look forward to partnering with PMs, engineers, and researchers to create beautiful products in an agile environment

  • Love getting input from users and dread making decisions without it

  • Confident with visual design and prototyping applications. We like Sketch, Invision and of course good ol’ HTML and CSS.

  • Have familiarity with front-end programming. You should know which parts of your design require HTML, CSS, or JavaScript as well as how they impact or are affected by the back-end.

  • Maintain a positive attitude and the knowledge that any design problem is interesting if you make it one.

  • Have excellent interpersonal, communication, and analytical skills.

Bonus points for...

  • Expertise in motion design and related software

  • You’ve partnered with Product Managers to create user testing plans to confirm hypotheses for new feature ideas, or current feature sets that need improvement.

  • You’ve participated in user experience research and usability studies.

  • A combination of startup and agency experience. You are always willing to get your hands dirty and chip in to help move a project forward, and you work with urgency.

  • Experience working in fintech, payments, or a related space.

  • Familiarity with creating sitemaps, personas, competitive audits, storyboarding and user journeys.

Additional Information

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.