Lead Product Manager

  • San Francisco, CA
  • Full-time

Company Description

We believe everyone should be able to participate and thrive in the economy. So we’re building tools that make commerce easier and more accessible to all. We started with a little white credit card reader but haven’t stopped there. Our new reader helps our sellers accept chip cards and NFC payments, and our Cash app lets people pay each other back instantly. We’re empowering the independent electrician to send invoices, setting up the favorite food truck with a delivery option, helping the ice cream shop pay its employees, and giving the burgeoning coffee chain capital for a second, third, and fourth location. Let’s shorten the distance between having an idea and making a living from it. We’re here to help sellers of all sizes start, run, and grow their business—and helping them grow their business is good business for everyone.

Job Description

As Square is expanding to meet the needs of a broader seller base, including growing our upmarket sellers, the platform is core to our Strategy. Square’s Developer Platform, and enabling Developers to build any commerce solution, is core to our growth plans. You will own driving explosive growth in our developer space through, but not limited to: improvements and innovations in Developer Onboarding, Active Usage, and Monetization on our platform. We focus on enabling every Developer building a commerce solution to have a 5 minutes to “wow experience” while also driving concrete, tangible metrics like conversion rates and daily active and monthly active developers. These efforts translate to reduced churn, increased lifetime value and dramatic growth in Square’s total payments volume. To accomplish this you will work with our executive leadership team and business leaders to hone and deliver on this explicit investment strategy. If you're looking to impact the growth and direction of a company, you will find this role compelling, challenging, and rewarding.

You Will

  • Own and drive the growth strategy for our Developer Platform

  • Drive the tactics and delivery timelines for the work required to drive growth

  • Work with our executive leadership team as well as leaders across verticals (Point of Sale, Capital), and organizations (Product, Marketing, Sales, Support, etc) to grow our active developer base.

  • Develop innovative and industry leading products that uniquely serve Square’s customers

  • Manage and mentor a team of 4 product managers in order to achieve individual and team goals

  • Inspire your cross-functional peers in order to build a strong partnership in delivering excellent products and services

  • Influence key stakeholders throughout Square in order to align resources and prioritization

Qualifications

You Have

  • Experience shaping and driving key strategies that have shaped the investment portfolio of an company or organization

  • Experience driving growth initiatives that require deeper data analysis (DAU/MAU/LTV are terms and measurements you are drawn to) as well as working through seams and removing friction

  • Strong customer empathy and experience shaping product direction and execution based on customer needs

  • Navigated product scale challenges in a high growth environment

  • Managed a high performing team that consistently delivers

  • Developed industry leading products that have gained a strong followership and product loyalty

  • Served as an evangelist for a product group

Additional Information

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.